Try the following link to reset your apple ID:
https://iforgot.apple.com/password/verify/appleid?returnURL=https://appleid.apple.com&app_id=93&language=US-EN

Joseph

----- Original Message ----- 
From: "Alan Lemly" <wale...@gmail.com>
To: <viphone@googlegroups.com>
Sent: Sunday, June 22, 2014 7:53 PM
Subject: Recovering Lost Apple ID Password Versus Setting Up New Apple ID


I'm trying to help someone who has forgotten their Apple ID password for an
account that has never been used. I'm thinking they should just start fresh
with a new Apple ID account but I'm wondering what will happen if they do
that and use the same email address as the user name as was previously used
on the account with the forgotten password. I'm pretty sure a new account
will be kicked out if the email address is identical.



Does anyone have experience with requesting a forgotten password on an Apple
ID? Is this done over the phone or through a web form? Any suggestions on
the easiest way to get this resolved will be greatly appreciated.



Alan Lemly

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