Hi Eileen, Obvious things first: are the lights on? Are you using mains or battery for the lights and, if the latter, do you have the 12 V battery supply? Next, positioning the phone is crucial! I presume you have the stickers that came with the stand Scan Pro, these are useful for positioning the phone correctly every time. I did kind of cheat with mine, I got my partner to check on the best position before applying the stickers. However, I know that other people have managed this without any sighted help. Once you have your stickers in place, the lights on, you should be good to go! Because I have a case that is easily removed, I tend to take the phone out of it for best results. Finally, it is also worth buying Prizmo. Sometimes, one or other of these apps has problems or, perhaps, a faulty update, in which case, you will have an alternative.
HTH and I hope you will keep us posted as to your progress, Sandy Sent from my iPhone > On 13 Jul 2014, at 05:00, Eileen Misrahi <eileen.misr...@gmail.com> wrote: > > Hello All, > > I finally sat down to organize my paperwork using Text Grabber and the > StandScan Pro. I did swap out my case on the phone to see if this was > contributing to the lack of capturing the text in OCR. I changed out the > phone case and received the same problem of the famous error message of make > sure ... I am running the current version of Text Glabber and I was wondering > if others were having the same issue. I know there is text on the item I am > attempting to scan, so that's not the problem. If any one has some other tips > for me to try, send them my way. In the mean time, I'll keep playing around > in positioning the camera in the aperture on top to see where the sweet spot > is. > Thanks for your help in advance. > > Best, > Eileen > > > Sent from my iPhone > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
