I find it a little hard to believe that the high-quality voice and Alex are the reason why the tones are sticking. I think that support person doesn't know what he's really talking about to be honest with you.
Sent from my iPhone > On Oct 1, 2014, at 4:02 PM, Lea Langley <wrenlang...@sbcglobal.net> wrote: > > Okay, thank you. This is not going to be a one line message. When I got the > information I sent it to you all, but then I tested it and also found that I > had a problem with the tone sticking. I didn't know to hit the town twice so > the first time it stuck I closed out my phone from the app switcher and it > quit the next time it did not, so I had to turn my phone off and then back on > when I tried again after turning the phone back on it did not stick. > Interesting.I will let the Apple support person know what I have discovered, > and as I get new information I will send it to you all. Nice that we can help > each other. The engineer said or whoever told the Apple support person said > that they are looking into fixing the two enhance voices the enhanced quality > voice and the Alex voice so that the tone will not stick with them. But I > will let them know that the tone is also sticking with this voice. Thanks for > the reply. God bless,wren Langley > > Sent from my iPhone > >> On Oct 1, 2014, at 3:44 PM, Conrad Bennett <bennett...@hotmail.com> wrote: >> >> That is not entirely true I use the default voice and I occasionally have >> problems with the tones sticking just hit the same number that is sticking >> and it will stop >> >> Sent from my iPhone >> >>> On Oct 1, 2014, at 4:39 PM, Lea Langley <wrenlang...@sbcglobal.net> wrote: >>> >>> Hi all, I got this from the Apple support person that I have been talking >>> to. Remove both the enhanced voice and the Alex voice. Then you will have >>> your original voiceover voice back the tones do not stick with this voice. >>> The enhanced quality voices Alex and the enhanced quality voice are new and >>> these are the two voices that the tones stick in.to remove the voices go to >>> settings then general then accessibility then voiceover then to the US >>> English then to edit and then delete one voice hit the done button repeat >>> the same process and delete the other voice. God bless, Wren Langley PS if >>> this is not explained well enough please tell me and I will try to do >>> better. >>> >>> Sent from my iPhone >>> >>> -- >>> The following information is important for all members of the viphone list. >>> All new members to the this list are moderated by default. If you have any >>> questions or concerns about the running of this list, or if you feel that a >>> member's post is inappropriate, please contact the owners or moderators >>> directly rather than posting on the list itself. 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