Hi Shawn, I do believe he got it from one of his engineers. The engineer said 
that he was looking they were looking into the problem and trying to get it 
fixed. This is not meant to argue. Just to put some light on the situation. Of 
course you do have a right to your own opinion. And everyone is entitled to 
give their opinion God bless, Wren Langley

Sent from my iPhone

> On Oct 1, 2014, at 4:41 PM, Shawn Krasniuk <bbssh...@icloud.com> wrote:
> 
> I find it a little hard to believe that the high-quality voice and Alex are 
> the reason why the tones are sticking. I think that support person doesn't 
> know what he's really talking about to be honest with you.
> 
> Sent from my iPhone
> 
>> On Oct 1, 2014, at 4:02 PM, Lea Langley <wrenlang...@sbcglobal.net> wrote:
>> 
>> Okay, thank you. This is not going to be a one line message. When I got the 
>> information I sent it to you all, but then I tested it and also found that I 
>> had a problem with the tone sticking. I didn't know to hit the town twice so 
>> the first time it stuck I closed out my phone from the app switcher and it 
>> quit the next time it did not, so I had to turn my phone off and then back 
>> on when I tried again after turning the phone back on it did not stick. 
>> Interesting.I will let the Apple support person know what I have discovered, 
>> and as I get new information I will send it to you all. Nice that we can 
>> help each other. The engineer said or whoever told the Apple support person 
>> said that they are looking into fixing the two enhance voices the enhanced 
>> quality voice and the Alex voice so that the tone will not stick with them. 
>> But I will let them know that the tone is also sticking with this voice. 
>> Thanks for the reply. God bless,wren Langley
>> 
>> Sent from my iPhone
>> 
>>> On Oct 1, 2014, at 3:44 PM, Conrad Bennett <bennett...@hotmail.com> wrote:
>>> 
>>> That is not entirely true I use the default voice and I occasionally have 
>>> problems with the tones sticking just hit the same number that is sticking 
>>> and it will stop
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Oct 1, 2014, at 4:39 PM, Lea Langley <wrenlang...@sbcglobal.net> wrote:
>>>> 
>>>> Hi all, I got this from the Apple support person that I have been talking 
>>>> to. Remove both the enhanced voice and the Alex voice. Then you will have 
>>>> your original voiceover voice back the tones do not stick with this voice. 
>>>> The enhanced quality voices Alex and the enhanced quality voice are new 
>>>> and these are the two voices that the tones stick in.to remove the voices 
>>>> go to settings then general then accessibility then voiceover then to the 
>>>> US English then to edit and then delete one voice hit the done button 
>>>> repeat the same process and delete the other voice. God bless, Wren 
>>>> Langley PS if this is not explained well enough please tell me and I will 
>>>> try to do better.
>>>> 
>>>> Sent from my iPhone
>>>> 
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