Hello, it sounds like your device man went into recovery mode. On Oct 4, 2014, at 9:10 PM, Kristeen Hughes <khwi...@gmail.com> wrote:
> Yes, that is how I know. It does not vibrate when it is switched from mute to > normal. It also doesn't respond in any way when buttons for the volume are > pressed. it does nothing no matter how long you hold the home and > on/off/sleep button. > > Kristeen > > On Oct 4, 2014, at 9:35 PM, Cheryl Homiak <cah4...@icloud.com> wrote: > >> How do you know it is actually not turned on? If your computer is seeing it >> and iTunes is saying it is locked with a password, are you sure that it >> isn't just locked or the volume hasn't gone down? Did you try switching the >> mute button off and on to see if it vibrates at all? Or is it possible >> voiceover is just off? Maybe you have a concrete way of being sure it is >> actually off but a lot of people assume the phone is off because they can't >> get a response they can hear from it. >> >> >> Cheryl >> >> I tried and tried to turn over a new leaf. >> I got crumpled wads of tear-stained paper >> thrown in the trash! >> Then God gave me a new heart and life: >> His joy for my despairing tears! >> And now, every day: >> "This I call to mind, >> and therefore I have hope: >> The steadfast love of the Lord >> never ceases; >> his mercies never come to an end; >> they are new every morning; >> great is your faithfulness." >> (Lamentations 3:21-23 ESV) >> >> >> >> >> On Oct 4, 2014, at 8:15 PM, Kristeen Hughes <khwi...@gmail.com> wrote: >> >>> This afternoon I got an iPhone 6. I set it up with fingerprint security and >>> a passcode. When I got home, I connected it to the Mac and iTunes so that >>> it could restore from my backup. It did that without incident. It then >>> asked me if I wanted to update to iOS 8.02 and I said yes. It turned itself >>> off as it should, but will not come back on at all. ITunes still seems to >>> see it and acts as if it is ready to sync it. It says it can not, however >>> because it is locked with a passcode and I can't enter the passcode or my >>> fingerprint, because the phone is actually not even turned on. I have >>> disconnected it from the computer and plugged it into the charger, just to >>> see if that would bring it back. I have tried pressing the power and home >>> buttons as if to reset it, but that does no good either. It's almost as if >>> it is stuck somewhere in the update process. Does anyone know how I can >>> bring it back? >>> >>> Kristeen >>> >>> -- >>> The following information is important for all members of the viphone list. >>> All new members to the this list are moderated by default. 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