Did you try connecting it back to iTunes and doing a restore again?
Doing this should also get rid of your passcoe which you can't use anyway.
Sent from my laptop
On 05/10/2014 02:15, Kristeen Hughes wrote:
This afternoon I got an iPhone 6. I set it up with fingerprint security and a
passcode. When I got home, I connected it to the Mac and iTunes so that it
could restore from my backup. It did that without incident. It then asked me if
I wanted to update to iOS 8.02 and I said yes. It turned itself off as it
should, but will not come back on at all. ITunes still seems to see it and acts
as if it is ready to sync it. It says it can not, however because it is locked
with a passcode and I can't enter the passcode or my fingerprint, because the
phone is actually not even turned on. I have disconnected it from the computer
and plugged it into the charger, just to see if that would bring it back. I
have tried pressing the power and home buttons as if to reset it, but that does
no good either. It's almost as if it is stuck somewhere in the update process.
Does anyone know how I can bring it back?
Kristeen
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