I find that the i...@scanjig.com is the best address to use to get in touch 
with ScanJig.
>From my main email account, this one I'm writing from, if I write to their 
>support address, it bounces back.
But, I think he still gets the messages... I am not sure.
I find them very responsive and dedicated to making this an excellent product.
Richard


Reality is the leading cause of stress for those who are in touch with it.

Jane Wagner, from In Search of Intelligent Life in the Universe



Sent from my iPhone 5S



> On Dec 26, 2014, at 8:43 AM, Richard Petty <richard.pe...@earthlink.net> 
> wrote:
> 
> An update. I received the following message from the ScanJig people:
>  
> “Richard Turner forwarded a question that you had posted about the 
> calculation of shipping costs for the ScanJig. I looked at the order you 
> entered. The shipping cost should be $6.00 to your location in Texas.  It 
> appears that you may have selected another country during the checkout 
> process.  This resulted in a $10.00 charge instead.  We will refund the 
> difference ($4.00) via PayPal.”
>  
> I appreciate the refund from the seler and thanks to Richard for forwarding 
> my list note. I had not received a response to a message I wrote the producer 
> immediately after the order, so this is a good indication that a forward from 
> a list can sometimes help move things along.
>  
>  
> Richard Petty
> richard.pe...@earthlink.net
> 713-529-4476
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Richard Petty
> Sent: Friday, December 26, 2014 8:52 AM
> To: viphone@googlegroups.com
> Subject: RE: The ScanJig
>  
> Although I was able to finally move forward through the site after several 
> attempts, I had one unexpected occurrence of which others might be mindful. 
> Apparently the producer is offshore and the shipping charge is a full $10, 
> even for this lightweight device. I made my purchase through PayPal and, as 
> far as I could tell, this shipping charge is not identified prior to 
> purchase. I certainly could have missed it, but thought I was reviewing the 
> pages carefully. In the purchase process, there is an unidentified 10 Percent 
> charge, which is $3.00, which is added to the purchase price. It shows up as 
> X3% on the order page.
>  
> In the end, the total of $13.00 in additional charges might not have stopped 
> my purchase, but I would have wanted to know beforehand .
>  
> Richard Petty
> richard.pe...@earthlink.net
> 713-529-4476
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Paul Henrichsen
> Sent: Thursday, December 25, 2014 10:22 PM
> To: viphone@googlegroups.com
> Subject: RE: The ScanJig
>  
> Even if you use down arrow and move to united states, it switches when 
> pressing enter or just up arrowing to close the list.
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Matthew Bullis
> Sent: Thursday, December 25, 2014 12:48 PM
> To: viphone@googlegroups.com
> Subject: Re: The ScanJig
>  
> Try using alt down arrow to open the combo box so it won't activate when you 
> scroll it.
> Matthew
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