Jorge:
Heya. I've collected a few tips about debugging a VNC
setup that your Dad should be able to follow along with. Have
him start here:
http://faq.gotomyvnc.com/fom-serve/cache/76.html
After that, point him towards the "Troubleshooting"
section of the site:
http://faq.gotomyvnc.com/fom-serve/cache/4.html
I hope these help! If something's missing in that
collection of stuff...please feel free to contribute some ideas
to the "New Contributions" folder.
-Scott
> Hi list,
>
> I'm new here, and this post did not make it to the list somehow...
>
> I've been reading many posts on this issue, but still am clueless. My dad
> has a computer at home and needs help every now and then. He had Win98 and
> we used RealVNC perfectly, now he got a new box with XP on it, and since
> then it's no way I can use the server in the XP and a viewer in my win98.
> The other way around works nice... I've read that you should turn off fast
> user switching on XP, and went to micros**t to see how, but don't trust my
> father being able to do that change himself (there is an ocean and many
> 1000 kms between us, so going there is not an option). My questions if
> someone could help, are:
>
> - Is this feature of Fast User Switching standard enabled in XP?
> - Is there any kind of firewall included in XP? My father has no firewall
> whatsoever installed.
> - I pinged the IP he sent me and it returned as dead. Can it be a firewall
> problem of the provider? If so, later on we tried with NetMeeting and I
> could get through, the problem is that this was already too high tech for
> my dad...Any other clues?
>
> I appreciate any help here, thanks a lot in advance...,
> Jorge
_______________________________________________
VNC-List mailing list
[EMAIL PROTECTED]
http://www.realvnc.com/mailman/listinfo/vnc-list
