Your best bet would be to contact Norton for support for their product.
They should be able to provide for a fix if their software is mistakenly
blocking VNC.

Cheers,

Wez @ RealVNC Ltd.
 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Real VNC
> Sent: 12 January 2007 19:14
> To: vnc-list@realvnc.com
> Subject: Norton Internet Security blocks RealVNC
> 
> It appears that NIS is blocking RealVNC.  I am using version 
> 4.1.2.  Is it possible that a recent update to NIS added full 
> RealVNC blocking due to the 4.1.1 security hole?
>    
>   http://www.symantec.com/avcenter/security/Content/2006.06.19.html
>    
>   I have not been able to get traffic to pass even though I 
> have added port 5900 to NIS and propagated it to the top of 
> the list.  I have seen this in both NIS 2005 and NIS 2006 versions.
>    
>   The only other reference that I have seen on this forum 
> does not apply (although I suspect is the real culprit):
>    
>   http://realvnc.com/pipermail/vnc-list/2004-March/044312.html
>    
>   Has anyone out there experienced this?  Is there a workaround?
>    
>   Thanks!
> 
>  
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