Hi, Please submit support requests via http://www.realvnc.com/support.html
Thanks, Wez @ RealVNC Ltd. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > [EMAIL PROTECTED] > Sent: 13 February 2007 20:38 > To: [email protected] > Subject: RealVNC Enterprise Edition - client disconnecting > > I have a user who loses his connection about 3 to 4 > times a week. > His > computer at work is running version 4.2.6 of RealVnc > Enterprise Edition > (Server) He has not given me the complete error message he > gets on the > client side, but he says it something like this -- > connection reset by > peer.... and something about a socket. > > > I know it's best to get the whole message, but this is all he > gave me. I > have tried to get my connection to do the same and the only > way I get a > similar error is by disconnecting my network on the client side. > > > To connect to our network at work, employees have to go through out > proxy/firewall, which is a computer running Winproxy. I have > opened up the > ports on this computer. > I have been connected to my computer at work via the vnc > client from home > at the same time this user has been disconnected from his > connection. and I > have not experienced any disconnection problems. Based on > this I don't > believe it could be our proxy server. > > > > Is anyone aware of any known issues with RealVnc 4.2.6? > _______________________________________________ > VNC-List mailing list > [email protected] > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list [email protected] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
