steve,
the info you provided worked perfectly.
thanks so much

---- steve menard <[EMAIL PROTECTED]> wrote: 
> you will need to tell the hub/router where to send the port 5900 request
> it would just be dropped right now
> 
> follow the instructions to forward the request from the hub/router
> 
> www.portforward.com has guides for many hubs/routers and vnc
> don't forget your windows firewall need to have an exception
> depending on your virus or firewall software they may need adjustments too
> 
> steve
> 
> 
> [EMAIL PROTECTED] wrote:
> > Background
> > =======
> > My employer uses RealVNC to administer client networks all over town. I 
> > have it installed on my work machine. I use it daily to monitor Windows 
> > servers for several of our business clients.
> >
> > I recently installed the free trial version of RealVNC on my home PC and it 
> > is running a VNC Server instance. I would like to be able to connect to my 
> > home PC while at work in order to utilize various resources on the home 
> > computer. As you see from my email address, I use roadrunner. This is my 
> > hi-speed ISP for my house.
> >
> > Question
> > ======
> > When I run www.whatismyip.com from any pc at home, I get the same exact IP, 
> > which is the IP assigned to my hub (the ip is provided by roadrunner). I 
> > can ping this ip from my work machine and get a valid response. I am 
> > assuming that this is the ip I would use with my VNC viewer at work. But 
> > the VNC connection always fails, because this is simply the ip to my hub. 
> > How do I "drilldown" further in order to connect to my VNC Server at home?
> > _______________________________________________
> > VNC-List mailing list
> > VNC-List@realvnc.com
> > To remove yourself from the list visit:
> > http://www.realvnc.com/mailman/listinfo/vnc-list
> > .
> >
> >   
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