Roberto, Ah, OK, that's a different message from the one you mentioned below. "Host has closed session" is not something that standard VNC viewers will report, but it sounds like the viewer on your phone is connecting but then the connection is being dropped.
I'd recommend the following: 1. Check that you can connect to that PC, via the Internet, from a PC somewhere else. If that doesn't work then it's most likely a server-side issue. 2. Once (1) is working, re-try connecting from the phone, and check the Windows Event Log of the server computer for Connected messages corresponding to the connection attempt. If you see Connected messages from an IP address of the form 10.x.y.z (i.e. non Internet-routable) then that would suggest an issue with the Internet access your mobile provider is providing. Regards, -- Wez @ RealVNC Ltd > -----Original Message----- > From: vnc-list-ad...@realvnc.com [mailto:vnc-list-ad...@realvnc.com] On > Behalf Of Roberto Meza > Sent: 14 April 2009 23:12 > To: james.weather...@realvnc.com; vnc-list@realvnc.com > Subject: RE: Unable to connect to VNC > > Dear James: > > > > As I said in my first message I disabled completely the firewall so > it's not a > firewall problem. > > > > I'm using the correct IP address. > > > > Whenever I try to connect to my home's PC (VNC Negotiation) I > immediately get > the message "Host has closed the sesion". > > > > Please help. > > > > Thanks, > > Roberto > > > > From: j...@realvnc.com > To: roberto_mez...@hotmail.com; james.weather...@realvnc.com > Subject: RE: Unable to connect to VNC > Date: Tue, 14 Apr 2009 11:57:26 +0100 > > > > > > Hi Robert, > > Its best to use Reply-to-All with the mailing list, to cause it to be > CCd so > that others can see your replies to posts. > > The Connection timed out means one of two things: > > 1. The system you are trying to connect to has a firewall > enabled. > 2. The IP address you are trying to connect to does not > correspond to > the system you are trying to connect to. > > The most obvious candidate to check is the Windows Firewall on the > server > computer. > > Regards, > > -- > Wez @ RealVNC Ltd > > > > > > From: Roberto Meza [mailto:roberto_mez...@hotmail.com] > Sent: 11 April 2009 18:27 > To: james.weather...@realvnc.com > Subject: RE: Unable to connect to VNC > > Dear James: > > Sorry for the vague email. > > What I meant is that I used to connect to my home's PC from my iPod > touch's > VNC Lite application with no problems but after formatting my hard disk > drive > and installed a fresh copy of Windows XP I no longer can. > > I have been struggling with this issue for several weeks and I have > exhausted > all possibilities (I think) and don't know what else to try. > > I'm using VNC Server Free Edition version 4.1.3 and Windows XP > Professional > Service Pack 3. > > This is what I have tried so far with no success: > > - Configured my 2Wire's 2701HG-T port forwarding. Both TCP and UDP > ports > 5500,5800 and 5900. This 2Wire router (2701HG-T) always forwards > incoming > packets to my home's PC private IP address (192.168.x.xx). > > - Did everything from http://www.realvnc.com/support/portforward.html > with no > success. > > - Did everything from > http://www.portforward.com/english/routers/port_forwarding/2wire/2701HG > -T/Rea > lVNC.htm with no success. > > - Page http://www.realvnc.com/cgi-bin/nettest.cgi shows: > > "The IP address requesting this web page is 189.xxx.xxx.xxx > (REMOTE_ADDR) (I > think this is an external IP address). > > Connecting to port 5900 ... failed: connection timed out" > > - Disabled both Windows XP Pro and 2Wire's router firewalls. Didn't > make any > difference. > > - Tried to connect to my home's PC from my iPod touch VNC Lite app > using both > the private and public IP addresses. Didn't make a difference. > > Please help. > > Thanks, > Roberto > > > > > From: j...@realvnc.com > > To: roberto_mez...@hotmail.com; vnc-list@realvnc.com > > Subject: RE: Unable to connect to VNC > > Date: Sat, 11 Apr 2009 17:46:45 +0100 > > > > Roberto, > > > > What do you mean by "I no longer can"? Is there an error message > you're > getting, or some specific behaviour you're seeing? > > > > Regards, > > > > -- > > Wez @ RealVNC Ltd > > > > > > > -----Original Message----- > > > From: vnc-list-ad...@realvnc.com [mailto:vnc-list- > ad...@realvnc.com] On > > > Behalf Of Roberto Meza > > > Sent: 09 April 2009 23:01 > > > To: vnc-list@realvnc.com > > > Subject: Unable to connect to VNC > > > > > > Hello: > > > > > > > > > > > > I used to connect to my home PC from my iPod touch with no problems > > > using > > > RealVNC but after I reinstalled XP I no longer can. > > > > > > > > > > > > I'm using RealVNC free edition. > > > > > > > > > > > > I exhausted all possibilities and can't find the problem. > > > > > > > > > > > > I disabled Windows Firewall and used my router's port forwarding > (2Wire > > > 2701HG-T) ,disabled my router's firewall and did the following > steps > > > http://www.realvnc.com/support/portforward.html with no help. > > > > > > > > > > > > Can you think of anything that I may be missing? > > > > > > > > > > > > Thanks, > > > > > > Roberto > > > _______________________________________________ > > > VNC-List mailing list > > > VNC-List@realvnc.com > > > To remove yourself from the list visit: > > > http://www.realvnc.com/mailman/listinfo/vnc-list > > > _______________________________________________ > VNC-List mailing list > VNC-List@realvnc.com > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
