No one solution except maybe through a white label like CoreDial.
There are too many functions you want that are third party add-ons, like phone provisioning (Phonism.com), call recording (CTI), faxing.

Regards,

Peter Radizeski
RAD-INFO INC
Bandwidth * Colo * Circuits * Consulting
813.963.5884
http://rad-info.net



On 10/28/2015 9:54 AM, Colton Conor wrote:
I am still on the search for a 2015 grade multi-tenant soft-switch. Something that can compete with Vonage Business, Switch.co, and other newer innovative phone services.

Here are the requirements I am looking for, so if anyone knows of something that fits this bill please let me know:

1. Has the ability to support SMS and MMS already. I am tired of so many softswitch vendors saying they are adding SMS or MMS as a coming soon item. It is 2015 people. SMS has been around since as long as I can remember. Most of the large wholesalers (bandwidth.com <http://bandwidth.com>, Level3) support SMS, and some are supporting MMS. Not only should the softswitch support it, but they should have some way to allow the user to send and view these messages.

2. Supports call recording on both the inbound and outbound side. Should be able to see call recording through the web interface. Web interface for overall platform should be user friendly, and hopefully HTML5 based.

3. Supports Music on hold where you can upload multiple files. It can play these files in random order like a radio station.

4. Supports the OPUS codec and VP8 for WebRTC capabilities. Hopefully already has WebRTC capabilities.

5. Has a device provisioner where we can modify the XML files for each device at the global, group, or seat level. So many of our customers have special needs, and a one size fits all device template simply will not cut it. We should be able to reboot phones remotely, and push firmware.

6. Built in faxing support.

7. Voice Quality Monitoring built in. Should show MOS scores, Jitter, Packet Loss, for each call through the platform.

8. Busy Lamp field integration.

9. Some sort for mobile integration (beyond just call forwarding) for mobile employees who don't want a desk phone. This can be apps for smartphones, or something else. Most vendors say well our softswitch is SIP compliant so you can use the 1000's of apps that support SIP already. That will not cut it.

10. All the advanced features one would expect out of any modern hosted PBX offering. Auto attendants, call forwarding, time of day rules, voicemail to email, etc..

Does this simply not exist and I am asking for too much? Each of these are things my clients are requesting for.







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