Glad we could help you sort through this. We know how painful these situations can be sometimes :)
chris On Wed, Jul 15, 2020 at 2:33 PM Aaron C. de Bruyn via VoiceOps < voiceops@voiceops.org> wrote: > Finally got this sorted out thanks to Chris at Vilario. > They were able to grab the numbers from Charter when voip.ms couldn't. > After they grabbed the numbers, they allowed the broken voip.ms porting > team to pull in the numbers over. > > -A > > > On Wed, Jun 17, 2020 at 10:55 AM Aaron C. de Bruyn <aa...@heyaaron.com> > wrote: > >> Is there anyone at Charter/Spectrum (Oregon area) that can help with a >> port out? >> >> It's been rejected 5 times now. >> Every time I call in, the rep gives me a slightly different variation of >> the address to re-submit. >> >> The winning carrier keeps getting rejected and asks for a CSR copy. >> Charter/Spectrum flat-out tells me "we don't do CSR reports for small >> business customers" and then proceeds to give me a slightly different >> version of the address every time I call in. >> >> They absolutely refuse to let me talk to or communicate with the team >> that actually makes the accept/reject decision to find out why. They >> simply say "it was rejected because of the address". >> >> I've spent hours on the phone over the last few weeks and I'm getting >> nowhere. >> >> Thanks, >> >> -A >> >> >> _______________________________________________ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops >
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