On 2020-07-19 00:10, Matthew Yaklin wrote:
they still want the 9. Sigh.
Sigh, indeed. I have heard this from manglement on a couple occasions. Yet, when I remove the 9, especially when replacing a phone system, I am usually thanked by the individuals that actually use the phones.
Tell that to a large city customer who has 100 plus fax machines with a 9 programmed in for all the speed dials
For at least one customer, I created two different dialplans/digitmaps; one that requires a 9, and one that does not. If your equipment supports it, that may be a useful transition path for those fax machines. The fax machines would require a 9, while all regular handset phones would not.
I was really hoping Kari's Law would have motivated more vendors, businesses, telcos, and phone administrators to remove the 9 all together with. But instead, I am seeing a lot special casing for just 911 (some Panasonic systems, for example).
On a related note, I find it sad and frustrating that for some, it required a law to incentivize the proper working of 911. That is, 9-1-1 instead of 9-9-1-1.
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