I can attest to them being non-zero as I have handled multiple of these tickets myself!
I don't believe they do it through arrogance or malice though - just plain ignorance. > On 15/06/2021, at 9:46 AM, Mike Hammett <voice...@ics-il.net> wrote: > > God, I hope customers don't hold their carriers responsible for inappropriate > use of speakerphones. > > > Yes, I'm sure the complaints received for the above are non-null. That's how > much faith I have in customers. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > Midwest Internet Exchange > http://www.midwest-ix.com > > > > From: "Tim Bray via VoiceOps" <voiceops@voiceops.org> > To: voiceops@voiceops.org > Sent: Monday, June 14, 2021 4:36:55 PM > Subject: Re: [VoiceOps] Call Quality > > On 14/06/2021 22:25, Mike Hammett wrote: > > One of the concerns I heard was echo. On a purely digital call, what > > would be the cause of echo? > > Echo, as in hearing yourself coming back with a delay? > > Sound flying from the speaker to the microphone at the far end. Dodgy > speaker phone, poor plastic design of the phone, DSP not doing echo > cancellation. Or too much end to end latency - if it is quick enough, > you don't notice. Could be loads of things. > > > > > Quite often with third party USB or bluetooth `speaker phones` > > > > -- > Tim Bray > Huddersfield, GB > t...@kooky.org > > _______________________________________________ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > > _______________________________________________ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops