It's likely being done as a way to track searches. I was involved in a
company (that shall remain unnamed) that did something very similar.
They provision a DID that's forwarded to the "real" number, and display
that in the search results so they can track that a search resulted in a
call. It's data gathering.
On 11/11/2021 8:50 AM, Mark Wiles wrote:
One of my co-workers is more so on the school side of our business…
and she ran into something similar in the past… I still lean towards
Google or BW.
*From:* VoiceOps <voiceops-boun...@voiceops.org> *On Behalf Of *Carlos
Alvarez
*Sent:* Thursday, November 11, 2021 11:39 AM
*To:* VoiceOps <voiceops@voiceops.org>
*Subject:* Re: [VoiceOps] Can't Figure This Scam Out
Pest control and locksmith services are very ripe for fraud, and in
fact are often sold/advertised in a pretty sleazy way. Schools are
confusing, unless they're trying to capture something to do with
for-pay private schools.
On Thu, Nov 11, 2021 at 9:35 AM Mark Wiles <mwi...@akabis.com> wrote:
I’ve been seeing a similar issue in the past week or so with a
pest control business we provide services for… they’re getting
calls that were meant to be for other pest control businesses.
It’s starting to look like it’s related to TNs seen in web
searches… and in call cases, the TNs are not those of the primary
business… but a Google number (owned by BW).
It seems like maybe Google is having an issue?
*From:* VoiceOps <voiceops-boun...@voiceops.org> *On Behalf Of
*LICT VoiceOps via VoiceOps
*Sent:* Thursday, November 11, 2021 11:02 AM
*To:* VoiceOps <voiceops@voiceops.org>
*Subject:* [VoiceOps] Can't Figure This Scam Out
One of our clients is a small private school.
For the past month, the school has been getting calls meant for
other schools in the general area (within 20 miles or so)
We have been able to get limited information from the caller like
what number did they dial. They are definitely not dialing our
client's DIDs.
It seems that they are dialing a number that they found on an
internet search, and the call is then forwarded to one of the DIDs
at the school.
We are seeing matching CDR records for our PBX and our carrier's
CDR billing reports, so it does not look like a SIP hack.
It seems that the number is forwarded for just a few minutes to
our school, then goes dead, or rings busy, no longer forwarded to
our client.
The pattern here is that the caller obtained the number from an
internet search of a school in the area. These are real people
calling, as we have been able to call them back and verify. The
callers who reached our client are as bewildered as we are.
I am sure this is some sort of scam -- but I can't figure out what
it is. Are the scammers recording the lines and seeing if they
hear financial information? Seems like a longshot, but that is the
only thing I can think of.
I know there is little that can be done to prevent a call being
forwarded to you upstream of the carrier, but would love to hear
anyone's thoughts about this.
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