Perhaps it has to do with a Google Assistant feature, such as "hold for me," or "make an appointment for me."
I would think they would simply make a call directly from the device used, but they could be using a temporary virtual TN for some reason. On Thu, Nov 11, 2021, 12:02 PM Mark Wiles <mwi...@akabis.com> wrote: > One of my co-workers is more so on the school side of our business… and > she ran into something similar in the past… I still lean towards Google or > BW. > > > > > > *From:* VoiceOps <voiceops-boun...@voiceops.org> *On Behalf Of *Carlos > Alvarez > *Sent:* Thursday, November 11, 2021 11:39 AM > *To:* VoiceOps <voiceops@voiceops.org> > *Subject:* Re: [VoiceOps] Can't Figure This Scam Out > > > > Pest control and locksmith services are very ripe for fraud, and in fact > are often sold/advertised in a pretty sleazy way. Schools are confusing, > unless they're trying to capture something to do with for-pay private > schools. > > > > > > On Thu, Nov 11, 2021 at 9:35 AM Mark Wiles <mwi...@akabis.com> wrote: > > I’ve been seeing a similar issue in the past week or so with a pest > control business we provide services for… they’re getting calls that were > meant to be for other pest control businesses. > > It’s starting to look like it’s related to TNs seen in web searches… and > in call cases, the TNs are not those of the primary business… but a Google > number (owned by BW). > > It seems like maybe Google is having an issue? > > > > > > > > *From:* VoiceOps <voiceops-boun...@voiceops.org> *On Behalf Of *LICT > VoiceOps via VoiceOps > *Sent:* Thursday, November 11, 2021 11:02 AM > *To:* VoiceOps <voiceops@voiceops.org> > *Subject:* [VoiceOps] Can't Figure This Scam Out > > > > One of our clients is a small private school. > > > > For the past month, the school has been getting calls meant for other > schools in the general area (within 20 miles or so) > > > > We have been able to get limited information from the caller like > what number did they dial. They are definitely not dialing our client's > DIDs. > > > > It seems that they are dialing a number that they found on an internet > search, and the call is then forwarded to one of the DIDs at the school. > > > > We are seeing matching CDR records for our PBX and our carrier's CDR > billing reports, so it does not look like a SIP hack. > > > > It seems that the number is forwarded for just a few minutes to our > school, then goes dead, or rings busy, no longer forwarded to our client. > > > > The pattern here is that the caller obtained the number from an internet > search of a school in the area. These are real people calling, as we have > been able to call them back and verify. The callers who reached our client > are as bewildered as we are. > > > > I am sure this is some sort of scam -- but I can't figure out what it is. > Are the scammers recording the lines and seeing if they hear financial > information? Seems like a longshot, but that is the only thing I can think > of. > > > > I know there is little that can be done to prevent a call being forwarded > to you upstream of the carrier, but would love to hear anyone's thoughts > about this. > > > > > > > > > > _______________________________________________ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fpuck.nether.net%2fmailman%2flistinfo%2fvoiceops&c=E,1,juZe4gK4TdlhGyqljNX3Zl9QjmiFQKVxXGINfsliNKhohPKmPChLTzZ19XXwWc6akUY94AJhwAEmchY1kPmjHpRO1uRgDvtPM40gc40BhKAM3HwBHQ,,&typo=1> > > _______________________________________________ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops >
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