iConectiv just sent an email today about a service they are doing with CTIA www.registeredcaller.com
I'm sure other CNAM providers will come out with similar products. On Mon, Nov 15, 2021 at 11:48 AM Jay Hennigan <j...@west.net> wrote: > On 11/15/21 09:20, Carlos Alvarez wrote: > > I brought this up on the list previously, you can probably go find that > > last discussion. We have two customers who see this all the time. > > Primary problem is with T-Mobile, where anyone can mark things. It's > > social or crowd-sourced "intelligence." Then a few other companies > > started doing the same, and customers can download a call marking app. > > From the video linked here earlier, it looks like it's much more than > call marking. It's also pattern recognition, average call duration, and > other factors. > > > The two customers who have this problem often are call centers. One > > doing medical billing, the other doing legit market research and > > polling. > > If I were a T-Mobile subscriber, I'd definitely want calls from "legit > market research and polling" companies to my cell phone so marked. > Certainly so in the weeks before an election, and probably year round. > > Likewise, if I were in debt to medical providers to the point where I > was getting calls from collection agencies, I probably would want those > flagged as well. > > Carriers are going to do things that benefit their relationship with > their subscribers, not things that benefit a non-customer outbound call > center. If the carrier's subscribers raise a stink about false > positives, they will probably make an effort to fix it. > > -- > Jay Hennigan - j...@west.net > Network Engineering - CCIE #7880 > 503 897-8550 - WB6RDV > _______________________________________________ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops >
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