>Ok this is a bodge... but if it always dials the same number, and its dialing >it has an issue with, set it up as a PLAR line? As soon as goes to dial just >dial the number for it, and leave it to send or not send which ever digits of >the number it wants....? Its not perfect, the customer needs to know you need >to know if the alarm panel people ever change the number, but would get it >working? ---- To keep our discussion simple, I gave the most common error case which is missing digits. There are variations to the issue and I doubt that would be feasible on a dozen lines when the error can vary slightly depending on the factors causing the problem. Sometimes it can be two missing digits. Sometimes it can dial properly in some pots examples. Next time it dials something else is missing. ---- As times goes on the company has lost a lot of the copper knowledge we used to have. A lot of old school CO techs are retired. I relied on turnstones and other central office gear to test copper pairs. T1s are easy. This is getting into the nitty gritty realm of pots lines that normally I can figure out with research but this is an odd one. ---- Like I mentioned. I will send an email shortly to all the relevant parties that getting an ADTRAN eng on the line to use those superuser temp passwords is my last real chance to solve this short of using suggestions people made here about getting specialized gear and checking the specs of what things are doing. Even if we did prove the old fire alarm panels are doing something wrong “it worked on the DMS” will be said back to us. End result is the same. Go find a different provider. ---- I am just annoyed I have a problem and I cannot seem to figure it out. I don’t like the taste of it at all. Matt Matt On Mon, 13 Feb 2023 at 21:29, Jay Hennigan via VoiceOps <voiceops@voiceops.org<mailto:voiceops@voiceops.org>> wrote: On 2/13/23 13:20, Matthew Yaklin wrote: > ----- ADTRAN went straight to examining the dialing-plan in the TA5000 when I > shared my config with them for those exact reasons. We both agreed since > digits were missing in the middle in many cases this was probably not a > dialing-plan issue or DTMF/pulse dial issue. They signed off on our config as > proper. Does the Adtran detect pulse dialing? That might be an option if the alarm panel can be configured for it. Is it just one make and model of alarm panel that fails? Do the tones sound off or different with a butt-set bridged in monitor mode? See if someone local has a SAGE 930A that you can borrow, that will definitely tell you if the DTMF is in spec. -- Jay Hennigan - j...@west.net<mailto:j...@west.net> Network Engineering - CCIE #7880 503 897-8550 - WB6RDV _______________________________________________ VoiceOps mailing list VoiceOps@voiceops.org<mailto:VoiceOps@voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
