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Gideon, What OS and webserver are you running it on? ummm ... what tripped me up was not putting in the IISHelp vdir. RTFM as always. :) If you havent already done so .. print off the VOP Webmail .doc and use it as a checklist since your now in troubleshooting mode. The getattachment.asp is to accommodate Netscape users only. Unless you are using Netscape, getattachment.asp can be ruled out as a suspect. Next, check all file/directory permissions per the manual and lastly .. make sure the IISHelp vdir is in place. Its pretty straight forward with only couple places where it can break. Let us know what happens. John Blue m> did you ever figure it out we have had the same problem since day one. I m> never got it to work right. >> This solution from Vircom support helped me when I had the same problem: >> >> It sounds like you need to make the following change to your webmail >> directory in IIS: >> >> Open up the Properties / Custom Errors page >> Scroll down to error 404 and click Edit Properties >> In the Message Type box, choose URL >> In the URL box, enter the relative path to your webmail directory. >> >> For example, if you created it as a virtual directory under the Default >> Web Site, enter /webmail (or the name you used for the >> directory)/getattachment.asp >> >> If it's set up as a separate website, enter just /getattachment.asp >> >> Also, make sure there's an IISHelp directory under the main Default Web >> Site heading. If not, create one under your webmail directory (the path >> should point to the location of your winnt\help\iishelp folder). ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
