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this is something you shouldn't have to do vircom seem to have a total lack of interest in dealing with this one as the issue has been around for several years now It never happens to my own email accounts, only a few of my customers but it sure is annoying. I can retrieve their mail with out any problem. It makes my service look poor which I am not happy with. Maybe vopmail could at least put the offending email in a reject box at least this would allow for all the good messages to be retrieved regards Tim ----- Original Message ----- From: "Frank M. Cook" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, December 20, 2002 3:32 AM Subject: [VOPmail Beta] Header related trouble? > * This is the vopmailbeta mailing list * > > > I have one user who periodically has a similar problem. It's always one bad > message. Since you have webmail, suggest they use it to read their mail and > delete what they can. Good chance once the bad message is deleted things > will return to normal. I've taken to copying all this customers mail onto a > floppy disk and having them read it in notepad (I don't have webmail running > yet) and that works too. > > Frank M. Cook > Association Computer Services, Inc. > http://www.acsplus.com > > ----- Original Message ----- > From: "Adam Woolever" <[EMAIL PROTECTED]> > To: "Vircom Mail List" <[EMAIL PROTECTED]> > Sent: Thursday, December 19, 2002 11:24 AM > Subject: [VOPmail Beta] Header related trouble? > > > > * This is the vopmailbeta mailing list * > > > > > > I'm not sure if this one follows suit with the "disappoint" thread. I'm > > starting to get more phone calls from customers having trouble accessing > > their e-mail accounts. I have one in particular that has a couple hundred > > messages sitting in his inbox on the server. His mail client (OE) kicks > > back error messages when trying to access his account. I've been able to > > log-in to the account using the Webmail program, but when I set up an IMAP > > account on my machine here (using OE) it won't download the messages. > I've > > made sure that the settings are to download headers only. Here's the > error > > I get: > > > > Your 'Inbox' folder was not polled for its unread count. Could not get the > > unread counts for 'Inbox' on 'test account' Account: 'test account', > Server: > > 'mail.midwaynet.net', Protocol: IMAP, Server Response: 'The server did not > > respond to this IMAP command before the connection was terminated.', Port: > > 143, Secure(SSL): No, Error Number: 0x800C006F > > > > Header download for the 'Inbox' folder did not complete. Could not select > > 'Inbox' on the IMAP server. You might try refreshing your folder list to > > synchronize with the IMAP server. Account: 'test account', Server: > > 'mail.midwaynet.net', Protocol: IMAP, Server Response: 'The server did not > > respond to this IMAP command before the connection was terminated.', Port: > > 143, Secure(SSL): No, Error Number: 0x800C006F > > > > We're using ModusMail. Is this related to the corrupted header issue you > > are talking about? Any help is appreciated. > > > > Adam Woolever > > www.MidwayNet.net > > 219-866-7946 > > 888-866-7946 > > > > > > > > ** > > To leave this list, send an email to [EMAIL PROTECTED] > > and put the word "LEAVE" in the BODY of the email. > > > ** > To leave this list, send an email to [EMAIL PROTECTED] > and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
