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This has been a problem for several years that we
also only experience with Vopmail and modusMail. I hope Vircom can use your
message to resolve it.
We get 2-3 support calls per day on the same issue.
We have the client use WebMail to retrieve and delete the offending messages and
this appears to resolve the issue.
ATT: VIRCOM - this IS a Vircom issue. The exact
SPAM emails work on our other mail servers - clients do not have any problems
and the clients are using Outlook Express with Norton AV
Jeff
----- Original Message -----
Sent: Wednesday, January 15, 2003 08:33
Subject: [VOPmail Beta] POP3 Timeout????
Amy other idea on this???
We sent it over this
morning after talking to Margot at Vircom.
Thanks
Robb
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of Frank M.
Cook
Sent: Monday, January
13, 2003 1:51 PM
To:
[EMAIL PROTECTED]
Subject: [VOPmail Beta] POP3
Timeout????
if you've got the message, get
it to vircom.
----- Original Message -----
Sent: Monday,
January 13, 2003 1:49 PM
Subject:
[VOPmail Beta] POP3 Timeout????
It appears that the
condition is not Client based but is a flaw in VopMail. This weekend
over 300 mailboxes (we�re still counting as the support calls ring) received
a spam message from @mg0.net that effectively rendered those mailboxes
useless. We were unable to retrieve the message using Netscape Mail,
Eudora, Outlook Express or Outlook, when the message was retrieved using
VOPMailWeb the header appeared but the message was blank. All the
clients reported a timeout error.
The same message
was delivered to about 60 accounts on our old mail server Post.Office, so
far all of those account were able to retrieve the message. In testing
the same message delivered to Vopmail blocked the account, the message on
Post.Office did not (using the same e-mail client).
We have had
instances on Vopmail before where we could turn of their virus scanner and
get the mail (something we�ve never had to do on Post.Office), but in this
case nothing the clients did would work.
Sincerely,
Robb
Bryn
Webmaster
CFWebmasters.com
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of Frank M.
Cook
Sent: Monday, January
13, 2003 7:54 AM
To:
[EMAIL PROTECTED]
Subject: [VOPmail Beta] POP3
Timeout????
I too have one customer that
gets the problem with some frequency. I suspect it may be a particular
sender. If I could ever track it down, maybe I could fix it for this
customer with a block in spamflt0.txt.
some have suggested it may be
a virus filtering issue. you might have the user turn off his virus
scanner for a test and see if that matters.
----- Original Message -----
Sent: Monday, January 13,
2003 7:39 AM
Subject: [VOPmail Beta] POP3
Timeout????
> * This is the
vopmailbeta mailing list *
>
>
> It is strange cause
that customer has this problem all the time!!
>
> On the server
log it sasys that it has retrieved the mail message
>
> but on
the client it says time out!!!
>
> The messages are small in
size!!!
>
> and he is calling all the time and he is
disapointed....
>
>
>
> -----Original
Message-----
>
> From: [EMAIL PROTECTED]
>
>
[mailto:[EMAIL PROTECTED]]On Behalf Of Frank M. Cook
>
> Sent: Monday, January 13, 2003 2:34 PM
>
> To:
[EMAIL PROTECTED]
>
> Subject:
[VOPmail Beta] POP3 Timeout????
>
>
>
> * This is
the vopmailbeta mailing list *
>
>
>
> there are
occasional messages that outlook can't process. something wrong
>
> in the headers but it's not clear what. you can just move the bad
msg file
>
> out of their mailbox and the rest will process or
if you have webmail going
>
> you can have your customer use it
to delete messages until the problem
>
> clears up which it
will when the right messages are gone.
>
> Frank M.
Cook
>
> Association Computer Services, Inc.
>
>
http://www.acsplus.com
>
> -----
Original Message -----
>
> From: <[EMAIL PROTECTED]>
>
> To:
<[EMAIL PROTECTED]>
>
>
Sent: Monday, January 13, 2003 5:50 AM
>
> Subject: [VOPmail
Beta] POP3 Timeout????
>
>
>
> > * This is the
vopmailbeta mailing list *
>
> >
>
>
>
>
> >
>
> >
>
> > hello
from Greece
>
> >
>
> > We have the Vopmail
Server 4.5 nad we are experiencing some
>
> > problems with
a customer....
>
> >
>
> >
>
>
> The customer is trying to download the e-mail from our vopmail
server
>
> > using outlook express and sometimes Microsoft
Outlook it coonects but
>
> cannot
>
> >
receive
>
> > and the log is as follows
>
>
>
>
> >
>
> > Incoming POP call from
213.16.234.167 at 12:47:36.
>
> > <<< +OK VOPmail
POP3 Server 4.5.186.0 Ready
>
> > <[EMAIL PROTECTED]>
>
>
>
>
> > >>> USER [EMAIL PROTECTED]
>
> >
>
> > <<< +OK [EMAIL PROTECTED] is welcome here
>
> >
>
> > >>> PASS ********
>
> > <<< +OK lelouda's mailbox has 1 message(s) (145219
octets)
>
> >
>
> > >>>
STAT
>
> >
>
> > <<< +OK 1
145219
>
> >
>
> > >>> UIDL
>
> >
>
> > <<< +OK unique-id listing
follows
>
> > 1 B0000466619.MSG
>
> >
.
>
> >
>
> > >>> LIST
>
> >
>
> > <<< +OK 1 messages (145219
octets)
>
> > 1 145219
>
> > .
>
> >
>
> > >>> RETR 1
>
>
>
>
> > <<< +OK 145219 octets
>
>
>
>
> > Incoming POP call from 213.16.234.167 aborted at
12:48:27.
>
> >
>
> >
>
>
>
>
> > But on the client (customer side) there is a
pop-up message that says
>
> > timeout etc...
>
> > Does anyone has any idea???
>
> >
>
> >
>
> > Thanks in advance
>
>
>
>
> >
*******************************************
>
> > O M N I C
O M S. A.
>
> > Jinkostas Panagiotis
>
> >
System Engineer
>
> > [EMAIL PROTECTED]
>
> > TEL : +
302410537343
>
> > FAX : + 302410530966
>
>
> *******************************************
>
>
>
>
> >
>
> >
>
> >
**
>
> > To leave this list, send an email to
[EMAIL PROTECTED]
>
> > and put
the word "LEAVE" in the BODY of the email.
>
>
>
> **
>
> To leave this list, send an email to
[EMAIL PROTECTED]
>
> and put the
word "LEAVE" in the BODY of the email.
>
>
>
>
**
> To leave this list, send an email to [EMAIL PROTECTED]
> and put the word
"LEAVE" in the BODY of the
email.
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