I know that I personally use Mindspring at
home since I’m not local to our own isp. i’ve NEVER had any
problems with retrieving email from them. Of course, I’m sure they don’t
use Vircom for their mail server.
The particular emails I’ve seen that
caused these lockup problems were when the header was mangled. An example
follows. This is the entire message! Notice the “.” Is in
the wrong area. There is no body to it. this message had to be
removed from the users inbox before they could retrieve the rest of the email.
Vircom support says it’s not Vircom,
it’s the spammers. But, that if the user has virus filtering
enabled on modusmail, and it is checking for invalid message headers, it will
block this type of message. Problem is not all our users have virus
filtering.
This may be resolved in modus 2, we’re
going to try the upgrade today. I’m talking about modusmail 1.4
here.
Return-path:
<[EMAIL PROTECTED]>
Received: from mail2.offer100.com
(unverified [216.34.200.35]) by mailserver1.vance.net
(Vircom SMTPRS 1.4.232) with SMTP id
<[EMAIL PROTECTED]> for <[EMAIL PROTECTED]>;
Mon, 16 Sep 2002 13:41:01 -0400
Message-ID:
<[EMAIL PROTECTED]>
Received: (qmail 31786 invoked by uid 0); 16 Sep 2002 17:26:14 -0000
Mailing-List: contact
[EMAIL PROTECTED]; run by ezmlm
To: [EMAIL PROTECTED]
Delivered-To: mailing list
[EMAIL PROTECTED]
.
Status: RO
X-UIDL: B0015752269.MSG
--------- end of message
Phil Hart
www.vance.net
-----Original Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Jeff - MIS Sciences
Corporation
Sent: Wednesday,
January 15, 2003 11:47 AM
To: [EMAIL PROTECTED]
Subject: [VOPmail Beta] POP3
Timeout????
This has been a problem for several
years that we also only experience with Vopmail and modusMail. I hope
Vircom can use your message to resolve it.
We get 2-3 support calls per day on
the same issue. We have the client use WebMail to retrieve and delete the
offending messages and this appears to resolve the issue.
ATT: VIRCOM - this IS a Vircom
issue. The exact SPAM emails work on our other mail servers - clients do not
have any problems and the clients are using Outlook Express with Norton AV
----- Original Message -----
Sent: Wednesday,
January 15, 2003 08:33
Subject: [VOPmail
Beta] POP3 Timeout????
Amy other idea on this???
-----Original
Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On
Behalf Of Robb Bryn
Sent: Monday, January 13, 2003
9:11 PM
To: [EMAIL PROTECTED]
Subject: [VOPmail Beta] POP3
Timeout????
We sent it over this
morning after talking to Margot at Vircom.
Thanks
Robb
-----Original Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Frank M. Cook
Sent: Monday, January 13, 2003
1:51 PM
To: [EMAIL PROTECTED]
Subject: [VOPmail Beta] POP3
Timeout????
if you've got the message, get it
to vircom.
----- Original Message -----
Sent: Monday,
January 13, 2003 1:49 PM
Subject: [VOPmail
Beta] POP3 Timeout????
It appears that the
condition is not Client based but is a flaw in VopMail. This weekend over
300 mailboxes (we’re still counting as the support calls ring) received a
spam message from @mg0.net that effectively rendered those mailboxes
useless. We were unable to retrieve the message using Netscape Mail,
Eudora, Outlook Express or Outlook, when the message was retrieved using
VOPMailWeb the header appeared but the message was blank. All the clients
reported a timeout error.
The same message was
delivered to about 60 accounts on our old mail server Post.Office, so far all
of those account were able to retrieve the message. In testing the same
message delivered to Vopmail blocked the account, the message on Post.Office
did not (using the same e-mail client).
We have had instances on
Vopmail before where we could turn of their virus scanner and get the mail
(something we’ve never had to do on Post.Office), but in this case
nothing the clients did would work.
Sincerely,
Robb Bryn
Webmaster
CFWebmasters.com
-----Original Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Frank M. Cook
Sent: Monday, January 13, 2003
7:54 AM
To: [EMAIL PROTECTED]
Subject: [VOPmail Beta] POP3
Timeout????
I too have one customer that gets
the problem with some frequency. I suspect it may be a particular
sender. If I could ever track it down, maybe I could fix it for this
customer with a block in spamflt0.txt.
some have suggested it may be a
virus filtering issue. you might have the user turn off his virus scanner
for a test and see if that matters.
----- Original Message -----
Sent: Monday, January 13, 2003
7:39 AM
Subject: [VOPmail Beta] POP3
Timeout????
> * This is the vopmailbeta
mailing list *
>
>
> It is strange cause that customer has this problem all the time!!
>
> On the server log it sasys that it has retrieved the mail message
>
> but on the client it says time out!!!
>
> The messages are small in size!!!
>
> and he is calling all the time and he is disapointed....
>
>
>
> -----Original Message-----
>
> From: [EMAIL PROTECTED]
>
> [mailto:[EMAIL PROTECTED]]On Behalf Of Frank M. Cook
>
> Sent: Monday, January 13, 2003 2:34 PM
>
> To: [EMAIL PROTECTED]
>
> Subject: [VOPmail Beta] POP3 Timeout????
>
>
>
> * This is the vopmailbeta mailing list *
>
>
>
> there are occasional messages that outlook can't process. something wrong
>
> in the headers but it's not clear what. you can just move the bad msg file
>
> out of their mailbox and the rest will process or if you have webmail
going
>
> you can have your customer use it to delete messages until the problem
>
> clears up which it will when the right messages are gone.
>
> Frank M. Cook
>
> Association Computer Services, Inc.
>
> http://www.acsplus.com
>
> ----- Original Message -----
>
> From: <[EMAIL PROTECTED]>
>
> To: <[EMAIL PROTECTED]>
>
> Sent: Monday, January 13, 2003 5:50 AM
>
> Subject: [VOPmail Beta] POP3 Timeout????
>
>
>
> > * This is the vopmailbeta mailing list *
>
> >
>
> >
>
> >
>
> >
>
> > hello from Greece
>
> >
>
> > We have the Vopmail Server 4.5 nad we are experiencing some
>
> > problems with a customer....
>
> >
>
> >
>
> > The customer is trying to download the e-mail from our vopmail server
>
> > using outlook express and sometimes Microsoft Outlook it coonects but
>
> cannot
>
> > receive
>
> > and the log is as follows
>
> >
>
> >
>
> > Incoming POP call from 213.16.234.167 at 12:47:36.
>
> > <<< +OK VOPmail POP3 Server 4.5.186.0 Ready
>
> > <[EMAIL PROTECTED]>
>
> >
>
> > >>> USER [EMAIL PROTECTED]
>
> >
>
> > <<< +OK [EMAIL PROTECTED] is welcome here
>
> >
>
> > >>> PASS ********
>
> > <<< +OK lelouda's mailbox has 1 message(s) (145219 octets)
>
> >
>
> > >>> STAT
>
> >
>
> > <<< +OK 1 145219
>
> >
>
> > >>> UIDL
>
> >
>
> > <<< +OK unique-id listing follows
>
> > 1 B0000466619.MSG
>
> > .
>
> >
>
> > >>> LIST
>
> >
>
> > <<< +OK 1 messages (145219 octets)
>
> > 1 145219
>
> > .
>
> >
>
> > >>> RETR 1
>
> >
>
> > <<< +OK 145219 octets
>
> >
>
> > Incoming POP call from 213.16.234.167 aborted at 12:48:27.
>
> >
>
> >
>
> >
>
> > But on the client (customer side) there is a pop-up message that says
>
> > timeout etc...
>
> > Does anyone has any idea???
>
> >
>
> >
>
> > Thanks in advance
>
> >
>
> > *******************************************
>
> > O M N I C O M S. A.
>
> > Jinkostas Panagiotis
>
> > System Engineer
>
> > [EMAIL PROTECTED]
>
> > TEL : + 302410537343
>
> > FAX : + 302410530966
>
> > *******************************************
>
> >
>
> >
>
> >
>
> > **
>
> > To leave this list, send an email to [EMAIL PROTECTED]
>
> > and put the word "LEAVE" in the BODY of the email.
>
>
>
> **
>
> To leave this list, send an email to [EMAIL PROTECTED]
>
> and put the word "LEAVE" in the BODY of the email.
>
>
>
> **
> To leave this list, send an email to [EMAIL PROTECTED]
> and put the word
"LEAVE" in the BODY of the email.
