* This is the VOP Radius mailing list * No receiving watch dog and stop packets is a problem with most wholesale providers.
Erik Tijburg RedMoon BroadBand ISP Support Services [EMAIL PROTECTED] 6810 Main Street Frisco, TX 75034 Office (972) 731-0696 Cell (469) 450-5078 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Pete Starnes Sent: Tuesday, July 09, 2002 2:39 AM To: [EMAIL PROTECTED] Subject: [VOP RADIUS] VOPRadius Proxy problems with DialupUsa * This is the VOP Radius mailing list * I was wondering if anyone else has started experiencing problems with Dialupusa in the last few days? We are having problems with customers getting authenticated on their networks (via proxy Radius). Dialupusa says that they are not getting a response from our Radius Server, but our Radius server does not show anything in the logs to respond to. It seems to be sporadic in that sometimes the user will get authenticated and logged in, but when they log off we are not receiving a stop packet and thus the user is not allowed to log back in until we manually clear the user from our Radius server which thinks the customer is still logged in. Other times it appears that our Radius server does not receive the auth packet at all. I'm basing this on a comparison of Dialupusa's log files and our own. I'm thinking that perhaps there may be a routing issue between their servers and ours, but so far everytime they have run a ping or traceroute it comes up clean. I'm just trying to verify that I'm the only customer of theirs having this problem. If so it would indicate a problem with my network or radius server and will give me something to look at. If not it could be a problem on their end. Our Radius server has worked flawlessly for over 3 years and nothing has been changed in the last year on it, so I'm positive it's not a configuration issue with it. Guess I'll start logging the port on the switch to see if it's a problem with the network connection. We also have multiple pops on multiple backbones of our own authenticating off the same server without issues, and thus my belief that the problem probably lies on the other end. Pete Starnes President NEATO ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
