* This is the VOP Radius mailing list * Hi, Ok I am game. Let's get the info we need so we can put this thing to bed.
What is the exact policy about upgrade insurance and support plans? and exactly how much does it cost to upgrade both if one is "regularized" or not "regularized?" There is no mailing list called "Vircom customer support" so this seems to be as good a place as any. Take care, Mike Roberts ============================================ *DataWest Internet - http://www.datawest.net *Colorado Springs - (719) 635-9999 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of David Payer Sent: Friday, August 16, 2002 10:49 To: [EMAIL PROTECTED] Subject: [VOP RADIUS] Discontinuation of the upgrade insurance - uhn waaaaaaaa * This is the VOP Radius mailing list * John, too much. Maybe it is all a joke but lets talk about this in another place. Vircom is trying to run a business. We can disagree on their policies and get upset about changes. I have always thought they created quality products at an acceptable price. I think their offer to temporarily sell people a support plan even if they are outside the 30 day from purchase was a very reasonable bridge to those who felt alienated. quoting Daniel Roy: " That being said, we understand that some of you were used to the previous policy and that the change in policy was not communicated properly. As such, Vircom management has decided to give you a period of 30 days to regularize the situation. Regardless of your purchase date for VOP Radius, you may purchase a support plan or an upgrade insurance within 30 days of this message. Simply contact Vircom Sales at 514-845-1666, or by email at [EMAIL PROTECTED] " David Payer OMNI Internet - www.iowalink.com 550 11th St #205, Des Moines, IA 50309 515-244-6664 ----- Original Message ----- From: "John Blue" <[EMAIL PROTECTED]> To: "John Blue" <[EMAIL PROTECTED]> Sent: Friday, August 16, 2002 11:09 AM Subject: [VOP RADIUS] Discontinuation of the upgrade insurance - uhn waaaaaaaa > * This is the VOP Radius mailing list * > > Actual photo of an ISP NOC under Denial Of Service attack. Squad of > Vircom techs providing cover fire for tech's inside. > > > http://www.internetpower.biz/attack.jpg > > > ** > To leave this list, send an email to [EMAIL PROTECTED] > and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
