* This is the VOP Radius mailing list * Todd Was this happening to all of your customers connecting to the same NAS or was it just a few customers? We only have this problem with a few of our customers, we can log in with their information without any problems but they are having intermittent problems logging in (Digital access not allowed).
-Keith ----- Original Message ----- From: "Your Own ISP .com" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, December 23, 2003 1:33 AM Subject: [VOPRadius] Error Message > * This is the VOP Radius mailing list * > If you are using Megapop then you better turn Digital access on if you want > your analog to go through on any of the access points where they have > updated their equipment. > > It broke everything for us and Vircom won't address it for us since we don't > have a support contract. > > Megapop says they won't help us because it's our problem that we use Vop > Radius. They say it's the only radius server that is having this problem > because it's not following the RFC so they say. > > In any case, I already argued it out with both Vircom and Megapop and got > nowhere with either and was forced to allow ISDN on this network until I > have time to see if there is a better solution. > > The problem is that Vop Radius is looking for the attribute "NAS-Port-Type = > async" and after they updated their equipment it now comes through as > "NAS-Port-Type = virtual" vop radius sees this and denies analog access > unless you are allowing digital access in your setup. This is how we had to > fix it because neither side would take responsibility for the problem. > Megapop in so many words told us it was our problem since we were using a > Radius product that was not following the standards and Vircom only > forwarded our calls to the sales dept. to buy a support contract and refused > to listen without a $500 payment for a support contract. So, turned out it > was our problem regardless of the fact that we did not cause the problem. We > just paid each side money and waited asked each for help but got a big fat > nothing. I will not even go into why we don't have a support contract, > that's a whole other story which I won't discuss on list. > > Hopefully this info will save you a lot of time and energy digging out the > problem, I am actually the one that figured what was happening with this. > Took me a while then I nailed it.. Of course I thought it would be a piece > of cake from there, HA! > > If anyone comes up with a solution for this that's better than mine, let me > know.. > > Todd > > > ----- Original Message ----- > From: "Keith Schmidt" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Monday, December 22, 2003 4:33 PM > Subject: [VOPRadius] Error Message > > > * This is the VOP Radius mailing list * > Yes, they are outsourced and our provider just updated their Total control > chassis over the weekend. > > Anyone ever come across this error before? > > Thanks > Keith > > > ----- Original Message ----- > From: Erik Tijburg > Sent: 12/22/2003 5:14:06 PM > To: [EMAIL PROTECTED] > Subject: [VOPRadius] Error Message > > > Do you use wholesale ports? > > > Erik L. M. Tijburg > ISP Support Services > (469) 323-1841 > [EMAIL PROTECTED] > > > > > > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Keith Schmidt > Sent: Monday, December 22, 2003 4:06 PM > To: [EMAIL PROTECTED] > Subject: [VOPRadius] Error Message > > > I have never seen an error like this before; we don't do ISDN or anything > else like that. Any suggestions on why our customer is getting this error? > We have had 4 or 5 customers with this problem today. > > > (Reject :02404) 12/22/2003 16:42:20 Invalid Attempt: [216.221.137.131:1300] > budd - Digital access not allowed![/8457967442] > > > Thanks > Keith Schmidt > > > ** > To leave this list, send an email to [EMAIL PROTECTED] > and put the word "LEAVE" in the BODY of the email. > > > ** > To leave this list, send an email to [EMAIL PROTECTED] > and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
