* This is the VOP Radius mailing list * Put Spybot on a CD with a self installer that you can write and then just send them one in the mail free of charge. We don't do this for spyware but I've written one of these as a self installer for new dialup customers. We give them a CD and it's a done deal. It would be simple to do with spybot. If you want more info just send me a private email.
Regards, Mike Herrera Access One Online Svcs. http://www.access-one.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Global Net, LLC Sent: Saturday, May 15, 2004 6:45 PM To: [EMAIL PROTECTED] Subject: [VOPRadius] OFF TOPIC - Browse Internet Problems and Spyware * This is the VOP Radius mailing list * We have been getting a very high rate of customers ie appx 70% of tech calls with customers not able to bring up web pages, or email, etc. This turns out to be spyware, ones that are local to us, whom brng in their machines, and we install a spyware removal program, and remove the spyware, fixes the problem. What the problem here is, we are at a loss on a work around for users that aren't local, and face facts are hardly smart enough to browse the internet not to mention anything else. Bottom line here is a high majority quit, due to the fact we can't help them. Has anyone worked out a solution to help customers in this fix to help keep them happy? This is really getting to be a big problem. Thanks for any help! ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
