On Fri, Apr 19, 2002 at 04:51:02PM -0700, Shawn P. Neugebauer wrote: <snip> > > A few things: > * If the generated PDF file is not using Times, it should be obvious looking > at the PDF in Acrobat. One can tell the difference between a doc w/CM > fonts and a doc w/Times. What does a visual inspection reveal?
I can ask people to ask the people with the systems with problems to do this. Thanks. :) > * More useful, Acrobat will tell you precisely what fonts are used. Go to > File/Document Info/Fonts Have your end-user try this on their machine. > Compare. Ditto. > * I don't see the HP-850S. Sorry... By HP-850s, I mean more than one HP-850. (eg, plural, not 's' ;) ) > I see the HP DeskJet 850C, and this could be > a problem since it's not PostScript. Hmmmmm.... > What, exactly, is the printer that's > having a problem? The problem could be the result of driver issues > (not that you could fix them, but at least you would have something > to blame). The HP-850 printers ( ;^) ) are the ones printing sans serif, when the rest of the printers all print times fine. They also have a slightly tweaked top/bottom margin, I asusme because of the way the paper feeds. eg, in LaTeX, I'm saying, "I want the top & bottom margins here & here," but when I hold two printouts up to each other, the HP ones are printed 'higher.' VERY annoying when trying to fit an address & postnet code in an envelope window. >:^( >:^( > * In Acrobat on Windoze, there's a *very* useful option "print as image" > that shows up in the print dialog box. It can be a little slow but it will > print anything that Acrobat can display. Sadly, this option is missing in > the Linux version. Have your end-user try this. Might save everyone > a load of time. Thanks much! I'll let you know what happens. -bill! _______________________________________________ vox-tech mailing list [EMAIL PROTECTED] http://lists.lugod.org/mailman/listinfo/vox-tech