On 25/01/2005, at 1:07 PM, Hugh Griffiths wrote:
We have recently been called by a automated telephone system located in
India, whish is set up to keep a certain number of phone sales people
constantly on the phone. The way it works is that the system dials
countries
(by time zone) constantly 24x7, if the system gets an answer it then
looks for an phone sales person who is not working, and queues the call
to them. If there is no person ready, it just hangs up, marks the line
as live for a later redial and moves to the next number in its list.
Bloody irritating.
Yes !
Even more so when they use a voice with a light american accent to ask
you
to hold and then connect the call to the Indian accent .
We had one !
Beware
Bob
