On 03/02/2005, at 8:58 PM, Tim Law wrote:
My friend has a Powerbook 12inch 1Ghz running 10.3.7, one year old,
that is
having major problems opening iTunes and Entourage.
Has he tried logging in as a different user to see if the problems are
with the system/software
or his user preferences?
He has Nortons which up to date, so I'm thinking it's not a virus.
I'm not a fan of Norton's - but I'll hold off on blaming that for the
problems at this stage :)
He's borrowed my copy of Diskwarrior to see if that will help sort
things
out, and now cannot reboot from the DW CD in order to run DW. He IS
holding
down the C key to start up from the CD, and a message appears telling
him he
needs to reboot. ie it's not rebooting from the CD. I've never seen
that
before with DW so can't help him.
What revision of the DiskWarrior CD do you have? You'll need the 3.0.2
update (and
depending on the version you have this either means downloading a free
updater, or
purchasing an upgrade CD).
<http://www.alsoft.com/DiskWarrior/support.html#Panther>
local distributor:
<http://www.pica.com.au/>
I'm sure Daniel could source one for you too :)
I'd be surprised if the right DW CD doesn't go a long way to resolving
the problems,
provided there isn't an underlying hardware issue...
HTH
Steve.
