The CEO at my favourite charity is having a serious problem with
applications quitting unexpectedly. Having spent a couple of hours
las night producing a document in Word, with the Auto Save set to 1
minute intervals and physically clicking the Save button, Word just
quit and the document vanished off the server, where it was saved to
and had been closed and re-opened a couple of times since creating
it, there is definitely no trace of it anywhere. He tells me that,
except for the disappearing document, the same thing happens with
Safari and FileMaker (not convinced about that one.)
I expect that the stock answer is to not use Word, but has anyone
out there heard of anything like this happening elsewhere?
Office X 10.1.4, iMac 800 Flat Pane, Tiger (10.4.1) connected to an
X Server also running Tiger, I have installed thelatest server
update this morning and run Diskworrior over it, no problems found.
I will appreciate any other information and suggestions thanks,
Regards,
Adrian
Yes, we seem to have problems with people editing documents on the
server using Word. One of the favourite things it does is to corrupt
documents by destroying tables. We also occasionally have
disappearing documents (and folders).
I'd suggest trying copying documents locally, editing them and then
putting them back on the server. At least for a while to see whether
it improves things.
If Safari and Filemaker are quitting though, there may be another
problem. I'd also suggest checking the system log files to see if
they can shed any light, and try memtestosx from
<http://www.memtestosx.org/> on his machine overnight to see if there
are any RAM problems.
If you're brave, you can try suggesting using NeoOffice/J or
OpenOffice instead of Word, but changing mindsets is a much more
difficult task to accomplish than changing machines :)
Have fun,
Shay
--
=========================== Shay Telfer ================================
Perth, Western Australia Technomancer Join Team Sungroper in the
Opinions for hire [POQ] 2005 World Solar Challenge
http://public.xdi.org/=Shay fnord <http://sungroper.asn.au/>
