On 07/10/2005, at 9:04 PM, Robert Howells wrote:
On 07/10/2005, at 6:08 PM, Rob Findlay wrote:
What mail program are you using, what version, version of Mac OS,
who is
your ISP, what info have you got entered in your email client as
far as pop
server, smtp server?
Panther 10.3.9 build 7W98
Apple's Mail 1.3.11
Arachnet ( arach.net.au) although the logon to ADSL had to be changed
from the original "name@ arach.net.au" to "
[EMAIL PROTECTED] " months ago.
Mail
Receive is Pop ..... mail.arach.net.au
Send is SMTP ..... mail.arach.net.au
user name is [EMAIL PROTECTED],net,au ( different to
ISP logon name . something to do with Telstra I was told )
Hi Bob,
A couple of things you could check.
I notice that Arachnet have a Proxy setting. Check that your Firewall
is not blocking Port 8080
Address: proxy.arach.net.au
Port: 8080
Can you access your email via webmail in your browser, you may be
able to verify your name and password there.
http://www.arach.net.au/support/quick_configuration/index.shtml
Find out if you can reach your incoming mail server from your
computer. Open Network Utility, located in Applications/Utilities,
and click Ping.
Type the mail server name: mail.arach.net.au : or IP address in the
address field, and click Ping.
If you see 10 repeating lines, then the server can be reached.
If you have changed options (such as Use SSL or Authentication) in
the Advanced pane of your email account preferences. Check that they
are correct.
Cheers,
Ronni
