A word of warning to those switching ISP:
I recently switched to iinet - intending to "upgrade" my speed to
Broadband2+. I have moved house, so had a new, as yet unconnected,
number.
I was with TPG at my old premises.
I was told that moving my current internet to the new place and then
transferring to iinet would be more expensive ($49 transfer premises
fee + $99 churn fee to iinet = $148) than canceling my current
broadband and starting afresh with iinet at the new place.
I did as suggested, and guess what? When I moved to the new place,
having cancelled my old account and now having to pay $119 for new
setup fee if i wanted to reopen an account with tpg, I am now told that
"Sorry, there are no more broadband 2+ ports in your area"
Hence I basically was misled into changing provider for no benefit, and
left with no cheap alternative .
I strongly recommend to anyone contemplating a switch to iinet for
broadband 2+ to only cancel their old ISP account AFTER they have
applied and been assured a port on the iinet broadband2+ exchange,
despite what the iinet salesperson says.
the irony is that tpg have just recently announced availability of
broadband 2 - available "early 2006" at my exchange.
The current state of play for me is that I am not assured a port on
broadband 2+ at any stage and will just have to wait and hope that they
will make more available (made a complaint to iinet - so far nothing,
next step the TIO and a letter in the Australian)
not happy!
Dave Choy
On 19/01/2006, at 5:05 AM, WAMUG Mailing List wrote:
From: thefrogs <[EMAIL PROTECTED]>
Subject: changing ISP
Date: Wed, 18 Jan 2006 15:01:05 +0800
X-Mailer: Apple Mail (2.746.2)
We are considering changing from Bigpond because now it looks like
iinet has Broadband 2 with VOIP phone cheaper than the ordinary
Broadband we have with Telstra. Is that really the case? What are the
best deals and how can we look at comparisons?
tom samson
