I've been a big fan of iiNet ... up until recently. They have grown
rapidly, and customer service imho has changed significantly. Outages
also seem to have increased in frequency.
They offer fast ADSL2 plans (in my case achieving up to 4Mb/sec,
doesn't get close to the 24Mb/sec theoretical max, but is pretty good
compared to the alternatives). Broadband at 512kb/sec compared to
4,000 kb/sec is a different proposition.
Maybe if Telstra launch their ADSL2 and let the wholesale ISPs in on
the game, we will see some competition, a good thing for all. When
ADSL2 plans are offered, I will certainly be weighing up the options.
Glenn.
On 20/03/2006, at 2:33 PM, Paul Weaver wrote:
I changed to Westnet for my broadband service. I am very
satisfied. I also
let them have my mobile phone billing in exchange for having the
Telstra
ADSL setup fee waived. We have just authorised them to have our
entire
phone account instead of Telstra. We estimate we will save about
$20 a
month with Westnet.
With our broadband hookup which took place before Christmas, I used
the
iConnect modem and phone line filters that Westnet offered. They
arrived
here by courier almost the next day. They were cheaper than
anything I have
seen in shops and worked perfectly from the instant they were
connected. I
have since hooked in a couple of Belkin switches from Harvey Norman to
handle traffic from my kid's computers. All these work flawlessly
too.
When we started with Westnet we had the $30 Lite plus account with
a half a
gig of full speed downloads per month before it throttled back.
This was
inadequate for our family's nine terminals. I changed it to the
$40 Premium
service which provides 10 gb. This has proved to be ample.
Occasionally I have had to switch the modem off briefly to allow it to
reconnect to the Westnet server. Such interruptions are rare.
Maybe once or
twice a month. Apparently they are due to events beyond this house
- such
as server maintenance in the wee small hours.
Hope this helps. Paul.
--
Dr Paul Weaver
Fremantle, Home of the Dockers
Western Australia.
http://www.livejournal.com/users/fremantlebiz/calendar
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