Hi Neil, Thanks for that. I found it difficult to move the problem file once it is there. Your suggestion would work well with new incoming files.
I solved the problem by sending myself a couple of emails and then "selecting all" the messages in the preview pane and then deleting them all. The problem file went too. Selecting all, did not trigger it to open. Simple once you think about it but it took my little brain a time to come up with it. Lloyd -- > Hi Lloyd, > > While I've not had the problem of Entourage freezing, to be safe I do like > to delete the spam without selecting the individual messages (which would > display them in the preview pane). > > The way I do it is to sort the window by a suitable column to isolate the > message in its own category, then select the category and delete that. > > For example, in my case, I find that most of my spam is not just addressed > to me but to some unknown person so I sort the window by the "to" column and > then when I see a section to, say "flavia" with one (or more) spam messages > in it I just select the heading "Flavia (1)" and hit the delete button. You > could do the same thing by sorting on the "from" column and, in your case, > selecting the "tania Immaisi" heading which should not select/display the > specific message & should not (I think) freeze entourage - then hit the > delete button. > > In the event that the spam message is to my valid address and say apparently > from one of my real contacts (due to address spoofing) so that valid emails > appear under the same sort heading - I just sort by read/unread status, make > sure I've already viewed the legitimate emails, then select "unread" and > delete. > > Hope that does it for you. > > Neil I know someone had this problem recently but I have forgotten how it was solved. Using Entourage. Received an email from tania Immaisi called ³so rude² - with an attachment. The usual rubbish spam. Before I could trash it the whole entourage froze and I needed to restart. Problem: how do I trash it without selecting it and freezing Entourage again. When it freezes the whole system goes into time delay and it takes minutes to even force quit. If I restart from my back-up start-up disk I will still need to start Entourage to locate the file and it will freeze again. Lloyd
