Hello WAMUGers

My Wife works in the mining industry and needs wireless broadband. She has a 17" MacBook Pro 2.33GHz Core 2 Duo/2GB/256MB VRAM 2GB SDRAM. With OS 10.4.9.

We recently tried out a Bigpond Next G, wireless broadband USB mobile card, recommended by a Fonezone shop (Plan name: BigPond Wireless Super G Fast 20Hrs - Mobile). The management software that came in the box didn't even show the USB mobile card as an option on it's list of devices. After loading the latest recommended Beta connection manager, from BigPond, we were able to go on line up until we completed registration. After that we were unable to go on line to anywhere other than the start of the BigPond registration page.

A Bigpond representative who was very helpful and knowledgeable about Apple, spent an hour and a half on the phone with me to try to get it going. We found and reported a few bugs in their beta software (which they advertise will probably be the case). But in the end we established that the Mac beta software would only let us go to the Bigpond registration site and no further until the software is developed further. This may take some time. So we sent the device back for a credit. The devices have dropped in price by $50 in the last few days, which may be telling us something.

For what it's worth, apparently Vista users have similar problems and can only make the wireless broadband work after a 20 minute phone call to BigPond. Thats why it takes so looong to get through to BigPond tech help at the moment.

The MacBook pro has no built in modem so we are now in a situation where my wife has no internet connection at all. All the PC people think this is a great joke. She has just spent over four grand on the latest and greatest and can't even send an email. We could buy an external modem but that is just one more bit of gear to carry on the plane and probably has a multitude of cables and wall warts to go with it. Plus the idea is to be able to use the machine on a mine site without the need for a phone line or 240V access if possible.

She has a Sony Erickson 750i phone which may be able to be used somehow, but before spending another day and a half on fruitless phone calls, I thought we would ask the group for some wisdom and guidance please.



Regards

Greg Manzie
Director

Glyde Gallery Conservation
Conservators, Consultants and Picture Framers
for Museums, Art Galleries and Collectors

5 Glyde Street
Mosman Park
Western Australia 6012

ABN     89 154 124 265

Phone   (08) 9383 3929
Mobile  0448 844 381
                0438 833 144
Email   [EMAIL PROTECTED]



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