Hi Bill,
So you are telling us that the Superdrive (CD/DVD Drive) is not
showing in Disk Utility or System Profiler.
The iMac is not recognising the drive.
We are not sure if a Disc is in the drive.
I think it might be time to get a Technician to have a look at it for
you.
You could try again in Terminal, enter "drutil eject" (without the "
") then press RETURN?
Also, there is a physical release that's supposed to move aside when
the mechanism runs. These feel like vertical bars one on either side
of the slot about 25% in.
If you felt extremely game you could try to reach in about an inch -
very, very, carefully - with something thin, and move these bars
toward the outside while the mechanism is running.
If you get the timing right, you'll feel it go clunk, and the disk
will come out.
You need to have your tool out of the slot when this happens, or the
Mac will think you're inserting a CD, and suck the disk back in.
This document explains the mechanism, scroll down to 'Uneven Edge of
the CD or DVD'
<http://docs.info.apple.com/article.html?artnum=58566>
A link for DIY how to take the Optical Drive out:
<http://manuals.info.apple.com/en/imacg5_20inch_OpticalDrive.pdf>
Hope you can get it sorted out.
Cheers,
Ronni
On 03/05/2008, at 8:38 PM, Bill Cole wrote:
Hi Ronda,
not able to click CD/DVD drive, only thing on the left side is my
Hard drive.
Did the Terminal advice, but still nothing happened.
Thanks for all your input..
Bill
On 03/05/2008, at 5:48 PM, Ronda Brown wrote:
Hi Bill,
In Disk Utility, click the CD/DVD drive on the left side, and you
should be able to click the Eject button in the top part of the
window.
If that's not possible try this:
Start Terminal (in Applications/Utilities)
In Terminal, enter "drutil tray eject" (without the " ")
The CD should then be ejected.
Cheers,
Ronni
On 03/05/2008, at 4:59 PM, Bill Cole wrote:
Thanks Jane for your input, just been trying your suggestion-
negative I'm afraid
Thanks Ronda, tried that, all disk utility shows is my Hard drive
& " New Image " & " Info " the rest are greyed out. There is no
Disk Icon showing on the desktop or anywhere else that I can see.
I've had a "gentle" poke inside and there appears to be an
obstruction about 1/2 inch from the top of the Slot, 3/4 of an
inch inside,
might be a screw or lever.
Thanks
Bill
On 03/05/2008, at 3:36 PM, Ronda Brown wrote:
Hi Bill,
Have you tried using Disk Utility to see if you can Mount then
Eject the CD/DVD?
Cheers,
Ronni
On 03/05/2008, at 1:31 PM, Bill Cole wrote:
Thanks Kyle, have tried 51008 & 106752, still no effect
Thanks Bob for your offer, I am certainly concidering your
offer , I've a few more ideas to try out from others, and it is
a Imac G5, 20" screen, 1.8ghz. bought 29 Oct 2004.......been a
perfect machine other than this !.... I'm thinking now that
there may be a cd stuck in there, although I can't confirm
visually
Thanks again
Bill
On 03/05/2008, at 12:36 PM, Kyle Kreusch wrote:
Hi Bill
Just a clarification What type of computer is it
Power Mac G5 (Tower computer) or a iMac
On 5/3/08, Kyle Kreusch <[EMAIL PROTECTED]> wrote:
Hi Bill
Just quickly make sure you've tried everything written here
<http://docs.info.apple.com/article.html?artnum=51008>
And if you have tried everything written here move onto this is
<http://docs.info.apple.com/article.html?artnum=106752>
Try this more than once if it doesn't work the first Time
If this does not work your only option left Is to take it to a
service centre
Regards, Kyle
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>
Remember
Computers are like air conditioners. They work fine until you
start opening "windows" !!!
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>
Remember
Computers are like air conditioners. They work fine until you start
opening "windows" !!!
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>
