You can't go wrong with Wetsnet Bill, they are fantastic. They called me back on the mobile when Telstra disconnected my line for the 2nd time in a month (for no reason). & stayed with me until we got some sense from Telstra (still waiting for Telstra to reconnect ADSL!). Their service makes them number one in my book!
Now Telstra on the other [EMAIL PROTECTED]&*() Regards, Ken > From: bill parker <[EMAIL PROTECTED]> > Reply-To: WAMUG Mailing List <wamug@wamug.org.au> > Date: Tue, 26 Aug 2008 07:12:12 +0800 > To: WAMUG Mailing List <wamug@wamug.org.au> > Subject: Optusnet can suck. > > Folks, > > I have an Optusnet DSL account in a Regional 1 area. My plan gives > me 2GB download limit and speed 512K. Because Optus hiked the > telephone price ( fixed charge) to over $50/month last year I > uncoupled the DSL account from the "bundle" and went back (again) to > Telstra. The DSL is costing $51.95 a month. > > When the 2GB limit is reached, the speed drops to about dial -up modem pace. > > So, last weekend, well and truly inside the 2GB limit, I experience a > very slow download speed. After a lot of frustrating web searching I > tried the phone - more frustration with that inane "I am sorry, I am > having trouble understanding you" voice. > > Then,,,,, I got there. Closed on Saturdays and Sundays. > Yesterday I got a real person in India who least gave me some facts. > My download speed is actually (and officlally) 45 - 512K. At first > she said "up to 512". What? > > She offered my a download speed test: > > www.optuszoo.com.au/help/downloadtest > > Is the fact that Optus is set up for Windows, or is it me? Couldn't > make any of that work. > > Westnet is looking better. Bugger Optus. > > Bill > > > > > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:[EMAIL PROTECTED]> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[EMAIL PROTECTED]>
