Hi Ronni,
How far down South?
We are just south of Yallingup and could be of MODERATE help ( I
thought you may be talking about me until mentioning the mere male
only had One computer, we have TWO)
Regards
Darrel
On 12/03/2009, at 10:09 AM, Ronda Brown wrote:
Thanks Peter, Adrian, Bob & Roger,
A good idea Adrian ... but, the guy is way down south in the country
with only ONE computer and no way of borrowing another ;-)
I'm not going down with my MacBook Pro just to delete this
uncompleted & corrupted file.
I've sent him an email with these suggestions, I "think" now he has
managed to get the file into the Trash, but, I'm not sure.
(WAMUG won't see the screenshots that I have to send him)
So I have asked him.
"The File is in the Trash?
If it is in the Trash a couple of things to try to empty (without
using Terminal Commands).
Hold the Shift Key or the Shift-Option keyboard shortcut while
selecting Empty Trash from the Dock Menu of the Trash.
If that doesn't get rid of the file rename the file:
1. Rename the file to "remove.rtf" (without the quotation marks)
If you don't know how to change the name of a file ... To do this
you click once on the name under the file, then click once again,
you will get this:
Drag your Cursor over all the title & you get this: (WAMUG will not
see the "you get this" screenshots)
then type remove.rtf
2. Open TextEdit (/Applications/TextEdit)
3. From the File menu, choose Save As
4. Select the location where the file is located
5. Type: "remove" in the Save As field (it should be showing this)
6. Click Save, then Replace
7. Quit TextEdit
8. Drag remove.rtf to the Trash
9. Empty the Trash
And when this does not work to delete this blxxdy file, heaven help
me when I have to explain to him how to open Terminal and type a
command.
When I asked him to Open or Launch Disk Utility to Repair
permissions (& I sent Screenshots with red arrows with HD >
Applications > Utilities > Disk Utility.app and Open Disk Utility
Application ... he only highlights the Disk Utility.app and then aks
me why doesn't he get the same window as mine?
(Which is the Disk Utility window when Disk Utility Opens ...) He
has to be reminded every time to Double Click Disk Utility.app to
Open it!
That's why I've been trying everything possible without using
Terminal. I asked him once to use Terminal .... I still have
Nightmares about the mess I had to fix!
This guy is a disaster area on a Mac. I've told Daniel Kerr many
stories of the impossible messes I've had to correct on this guys
computer.
I went down once and found he had no Home Folder ... and wondered
why his stupid computer would not work properly.
I've had difficult "Clients" in my time, but this guy takes the
cake! He is really unbelievable how he can create a disaster out of
the most simple exercise.
Cheers,
Ronni
On 12/03/2009, at 9:20 AM, Robert Howells wrote:
On 12/03/2009, at 8:47 AM, Adrian Skehan wrote:
At great risk of showing my ignorance
No such thing
here--in a case like this, if you start the offending computer in
target mode could the offending file be trashed on the second
computer?
Brilliant idea that quite probably will work .
I used to use that method booting between os 9 and OSX .
Bob
Regards,
Adrian
adrianske...@me.com
http://www.skehan.id.au/
On 12/03/2009, at 8:31 AM, Peter Hinchliffe wrote:
On 11/03/2009, at 1:51 PM, Ronda Brown wrote:
I know there are Terminal commands that could be typed to trash
this file .... but.
There is absolutely NO WAY I want this guy going anywhere near
Terminal ... Heaven Forbid!
He is a very basic Mac user, doesn't follow instructions well
(even with screenshots I include with my instructions), and can
stuff up anything and I mean really "Stuff Up" anything!
I remember using this in Jaguar days I think it was. Do you
think it is worth a try in Leopard 10.5.6?
I understand your trepidation with introducing him to Terminal,
but with everything that;s been tried and failed, it may be his
only recourse. I it doesn't have to be as hard as all that,
though. He only has to type two characters.
Get him to launch Terminal, and make the wondow small enough that
he can see the problem file on the desktop. All he has to do is
type "rm " (that's r m space) and drag the problem file onto the
Terminal window and press Return (I'm sure you know all this but
the careful instructions are for his benefit, not yours
necessarily). That "should" remove the horrible thing.
After that it's all a bit of clutching at varous straws. One
approach might be to change it's file association, as a wy of
disentangling it from what ever program it thinks has control at
the moment. The essential probem is that OS X has flagged the
file as Open (the act of canceling the download failed to close
it). The rm command does not respect all the same flags that
Finder does, so it might work.
Just as an aside, I once backed up the contents of a client's
User Account (Windows XP) to an external hard drive of mine. I
repaired his system and everything was fine
with his computer, but for the longest time after I had his user
folder locked in place on my drive. I finally had to run
Parallels on my Mac and mount the drive in Windows, at which
point I could actually remove the files, but NOT their parent
folders. They are still on that drive to this day. I think the
only way I'm ever going to remove them is to format the drive.
--
Peter Hinchliffe Apwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482 Fax (618) 9332 0913
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