Hi Ronni, Thanks again for the reply. Well this one fixed it! Just turning off the "Filter junk mail before applying my rules", which I didn't even realise I had, did the trick and they are now going straight into the trash. Thanks to Joe too.

I did bring the issue to the notice of Bigpond and asked them via phone and email, on the phone they told me to contact them via email, what was the point of using the "report spam" button on their web mail server if nothing had been done about a quite easily identifiable source of spam? Well, 5 working days later I am waiting for the 2 working day, promised response.

I don't really understand the LSA filters aspect of identifying junk mail, I had set mine to only allow the "Sender of the message in my Address book" and "Trust junk mail headers set by my ISP", so presumed that anyone who had not contacted me before would automatically be considered or classified as Junk.

Once again thanks very much for all your help again,

Matt.


On 31/12/2009, at 9:07 AM, Ronda Brown wrote:

Hi Matt,

This is as I expected. Apple Mail Junk filters are correctly identifying "tagging" the messages as Junk (SPAM) & moving them into the Junk folder as it should. A Junk Mail Filter is used to keep Junk Mail (& only Junk Mail) out of your InBox & simply moves matching messages to a Junk mailbox.

You said:
I still need to be able to see the other possible Junk mail, as I am creating a family tree so many people are contacting me for the first time and as such are not in my address book and are obviously then filtered into the Junk.

They should not be filtered into the Junk Mailbox ... unless they meet the Junk Filters technique of identifying 'junk' (SPAM).

Apple Mail uses a technique known as 'Adaptive Latent Semantic Analysis' (LSA) to identify Junk (SPAM).

Explanation below, taken from "Take Control of Spam with Apple Mail (1.4)": "LSA filters identify spam-like words, phrases, and messages based on their similarity in meaning to text you’ve already identified as spam. Instead of assigning simple weights to each word individually, an LSA filter takes into account the overall context in which a word appears. For example, the word “enlargement,” when it appears in a discussion about photography, would not normally be an indicator of spam— whereas the same word in the context of cosmetic surgery or low-cost prescription medicine would be a very good indicator of spam."

"An LSA filter continues learning as you use it. This assumes, of course, that you diligently correct all its mistakes. In Mail, this means marking all spam messages the filter misses as Junk Mail, and marking all incorrectly identified legitimate messages as Not Junk Mail."

After saying the above, you could just "Erase Junk Mail" without first checking the "Junk Mailbox" or you should be able to configure a rule to send all suspicious messages to the Trash, but I would 'strongly' not recommend you do this. The simple reason is that all anti-spam mechanisms occasionally make mistakes.

With the Rule you setup to move .cl to trash.
In Mail > Preferences > Junk Mail. Have you selected (ticked) "Filter junk mail before applying my rules"? If so the Junk filter 'rule' is run first, before your rules.

If you don't have this selected, you could try Editing your Rule to - If 'ALL' of the following conditions are met: From - Ends with .cl
Move Message - to mailbox - Trash.
You could also experiment in also using the + and adding From - Contains cl (without the .) or something else that these messages always contain.

Finally, your Junk filters are working as they should, so I would not be changing anything in the Junk Preferences, other than if you have selected as I mentioned above, "Filter junk mail before apply my rules" selected.

Cheers,
Ronni

On 30/12/2009, at 11:04 PM, Matt Falvey wrote:


Hi Ronni, have tried the rule set up (exactly as below) for a few days now and the mail still comes through to the Junk mail box, not to the Trash as per the new Rule??

Matt

Begin forwarded message:

From: Matt Falvey <mmfal...@bigpond.net.au>
Date: 28 December 2009 10:07:03 AM
To: "WAMUG Mailing List" <wamug@wamug.org.au>
Subject: Re: How to create an action to delete one type of junk mail without changing the other junk mail settings in Mail app

Hi Ronni, have set that up. Will see how it goes. Thanks very much

Matt

On 27/12/2009, at 3:34 PM, Ronda Brown wrote:

Hi Matt,

I wouldn't change your Junk Mail setup as it seems to be working correctly.

What you could try though is perhaps creating a RULE ... Mail > Preferences - Rules - Inbox - Add Rule
If Any  of the following conditions are met:
From:   Ends with:   .cl
Move message to Mailbox: Trash

See if that works for you.

Cheers,
Ronni

On 27/12/2009, at 3:05 PM, Matt Falvey wrote:

Hi can someone help. I keep getting junk mail for medications. All of the messages are written in misspelt English, every word is misspelt, either too many vowels in each word or some missing, you can still read the message clearly though, if you bothered too. Anyway most of them have at the end of the email address terra.cl or if not the terra always the .cl.

Is there any way of creating an action in the Mail app that will just delete these .cl straight away, that is put all incoming mail with an email address ending in .cl straight into the trash and not into the junk mailbox, but treat the other possible junk as I have it normally set up - When junk mail arrives : Move it to the Junk mailbox?

I had a look at preferences Junk Mail and it seemed as if I might delete or remove my existing "Move it to Junk mailbox" instruction if I created a custom action in the advanced section, so I stopped and thought I would ask here before I ruined things.

I had, every time I received these, logged on to Bigpond email and reported each one individually as spam, in the hope that they would eventually block them, before they got to me. But the emails have increased recently from 2 or 3 a week to 3 or 4 a day, so obviously Bigpond aren't appearing to be doing anything about it. So rather than waste my time reporting it, I might be better off putting it out of sight out of mind, which is rather sad.

I still need to be able to see the other possible Junk mail, as I am creating a family tree so many people are contacting me for the first time and as such are not in in my address book and are obviously then filtered into the Junk.

Thanks

Matt Falvey






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