Thanks Neil Will look into this and thanks for the clear explanation of your troubleshooting.
Dave On 6/03/10 9:50 AM, "Neil Houghton" <n...@possumology.com> wrote: > > Hi David, > > Regarding the permissions to check external mail - I had much strangeness > with this after, I think, a MS Office update (or maybe migrating accounts - > they both happened around the same time). > > Prior to the problem manifesting, all my email passwords (several email > accounts) were in my login keychain - but somehow some of them got "lost" so > Entourage asked me for the passwords again (just some accounts!). After > giving the passwords, they were now stored in the > "Microsoft_Intermediate_Certificates" keychain and I kept getting asked for > permission to use this keychain - at first this was a panic as I didn't have > the password for this keychain - until I worked out I could just hit OK and > away it went. > > I then started noticing other strangeness - other internet passwords were > now being put into the "Microsoft_Intermediate_Certificates" keychain - it > took me a while to notice that, if I opened Keychain access, the Microsoft > keychain was in bold - it then twigged that "something" had made the > Microsoft keychain my default keychain (hence the "bold"). > > I made my "login" keychain the default again and then re-created the > keychain items in question (including the problem email passwords) in my > (now default) login keychain and deleted these items from the Microsoft > keychain. > > This took a bit of trial and error for me - at first, I tried to just "move" > the keychain items - but I was asked for the password to the Microsoft > keychain and just hitting OK didn't work then (from memory) I tried "copying > and pasting" the item from one keychain to the other and also just "opening" > the item and using the info to create a new keychain item in the login > keychain - these approaches also sometimes asked for the password to the > Microsoft keychain but seemed to accept just hitting OK. > > Now all is back to normal, new passwords go straight into my login keychain > and Entourage retrieves the passwords from this keychain without further > interrogation!! > > > In hindsight, I can see that all the problems must have come from the > changeover of the default keychain from login to Microsoft - which I suspect > was done by some MS update - just a pity that I did not notice that this had > happened at the time! > > This may or may not be related to your problem, but it would be worth > checking Keychain Access to makke sure that your default keychain is still > "login" and not "Microsoft_Intermediate_Certificates" > > If this turns out to be the problem, the solution has two parts: > > 1) Change the default keychain back to "login" > 2) Move/copy/create the relevant keychain items in "login" rather than in > the Microsoft keychain. > > The easiest is "moving", next easiest "copy and Paste", then "create a new > item" - but it depends on if you can do it without the password to the > Microsoft keychain - I found it all a bit inconsistent as to when it > required this. > > I also found that the one item I created from scratch didn't initially work > - even though all the (visible) info was the same as the one in the other > keychain - but running Keychain First Aid sorted that out OK - in hindsight > I would just run this before and after changing any thing (to be sure). > > > Other (more knowledgeable) folks may have a more succinct procedure for all > this - as I say, there was a bit of trial and error on my part - but it did > get the job done!! > > Hope that helps. > > > Cheers > > > > > Neil -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
