Hi Rosalyn,

I don't know if it will help, but you can check various aspects of the
printer/print queue by using your browser to look at the CUPS area (behind
the scenes in the Mac OS) - easier to do than to explain!

On my computer, the following URLs are relevant (for your computer you would
replace the "nrh-iMac27" with the name of YOUR computer - which you can see
by looking in the "Sharing" pane of System preferences):

<http://nrh-imac27.local:631/ takes me to the top level (home) for CUPS
which presents links to lots of info about CUPS. Clicking on the "Printers"
tab (or directly inputting the following URL) takes me to:

<http://nrh-imac27.local:631/printers/> which gives a list of installed
printers (in my case, at present, just one Canon iP4000) and their status
(in my case, current status for the Canon is "Idle")

You can then click on the actual "Queue Name" for your printer which will
take you to the actual page for that printer - in my case:
<http://nrh-imac27.local:631/printers/Canon_iP4000>

Which gives a bit more description - ie "Canon_iP4000 (Idle, Accepting Jobs,
Shared)

Obviously your set-up would give you printer name, rather than the Canon.

As I say, I don't know if it will help you - but some of the status
descriptions may give some pointer to your problem.


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com




on 14/7/10 12:02 PM, William Crabb at williamcr...@ozemail.com.au wrote:

> 
> Thankyou Andrew, 
> 
> it didn't work, but it did throw up a couple of brief error messages, but
> disappeared before I could read them properly.
> 1) ....got an error closing the PSStream
> 2)...failed with error number...
> But these messages are not coming up every time I send to printer.
> 
> Will try Daniels suggestions and get back to you.
> 
> Rosalyn
> 
> 
> On 14/07/2010 11:52 AM, "Daniel Kerr" <dan...@macwizardry.com.au> wrote:
> 
>> 
>> Also if none of the below work try deleting the printer from System
>> Preferences - Print and Fax. Then add it back again.
>> If that doesn't work delete the printer again (from same place in System
>> Preferences) restart and do a PRAM Zap (Command-Option-P-R on restart, google
>> pram will have steps). Then add printer again.
>> Also try another USB Cable after the above as well.
>> 
>> Just a few more things to try.
>> 
>> Kind regards
>> Daniel
>> 
>> Sent from my iPhone
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email:  dan...@macwizardry.com.au
>> Web:    <http://www.macwizardry.com.au>
>> 
>> 
>> **For Everything Macintosh**
>> 
>> On 14/07/2010, at 11:45 AM, "Andrew McColl" <ski...@ucc.gu.uwa.edu.au> wrote:
>> 
>>> 
>>> Delete the jobs that are already in the Queue.
>>> Unplug the USB cable and then plug it back in.
>>> Check that the paper size of your document is set correctly to whatever your
>>> printer is capable of printing.
>>> Try again.
>>> 
>>> Quoting "William Crabb" <williamcr...@ozemail.com.au>:
>>> 
>>>> 
>>>> Thanx Ronni, Rob and Merv,
>>>> 
>>>> Have tried all those things before I put the call out....still NOTHING!!
>>>> Im sure its gonna be something blindingly simple...but at this stage it has
>>>> got me stumped.
>>>> 
>>>> Rosalyn
>>>> 
>>>> On 14/07/2010 11:14 AM, "Rob Findlay" <r...@teamdigital.com.au> wrote:
>>>> 
>>>>> 
>>>>> Have you tried simply turning the printer off, unplug the USB cable, turn
>>>>> the
>>>>> printer back on and plug the cable back in?
>>>>> Then start the print queue.
>>>>> 
>>>>> On 14/07/2010, at 10:47 AM, William Crabb wrote:
>>>>> 
>>>>>> 
>>>>>> Hi All,
>>>>>> 
>>>>>> Just wondering if anyone can help me.
>>>>>> 
>>>>>> I have sent jobs to the printer as normal, and nothing is happening.
>>>>>> The jobs are getting stored, but not printing,
>>>>>> and it is showing status as "stopped".
>>>>>> I've been using this same printer for a couple of years and have never
>>>>>> seen
>>>>>> this status.
>>>>>> Any suggestions greatly appreciated, as I have a heap of stuff to print
>>>>>> today and this is not a good start...
>>>>>> 
>>>>>> Regards,
>>>>>> Rosalyn
>>>>>> 




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