I'm sorry people, please disregard my previous email as it is incorrect in my case. I just checked my MobileMe Account details and find I originally used my Mastercard for renewing and then changed my account details to renew using my AMEX card. I have never experienced any problem with either card.
Sorry for the confusion, I knew I should not answer any emails tonight. All week-end I've been working on an iMac with a failed hard drive for a client which I eventually managed to recover all their data onto an external drive of mine … they had never backed up ;-( . I then had the delightful time consuming job of setting up and 'manually' transferring eight (8) User Accounts Data onto a new 27" iMac. I thought week-ends were supposed to be for relaxing :-) Cheers, Ronni On 22/08/2010, at 8:23 PM, Ronda Brown wrote: > > Hi Neil, > > I don't think this is anything new, or unusual. Like Adrian and Susan I've > been renewing with a Visa card for years but unable to use my Mastercard. > I find this happens a lot ... Visa Card accepted, Mastercard not accepted. > > Sent from Ronni's iPad > > On 22/08/2010, at 7:51 PM, Susan Hastings <susanhasti...@me.com> wrote: > >> >> Hi, I had a problem with renewing using a Mastercard. Fortunately had a visa >> card which worked. So it's not just signing up for a trial. Cheers, Susan >> >> Sent from my iPad >> >> On 22/08/2010, at 7:13 PM, Neil Houghton <n...@possumology.com> wrote: >> >>> >>> Hi Adrian, >>> >>> Thanks for that feedback - maybe the problem is only Mastercard (I didn't >>> have an Australian Visa card to try!). >>> >>> Also, the Whirlpool poster seemed to suggest the problem was only with >>> signing up for a trial account - not sure what difference that would make? >>> >>> >>> Cheers >>> >>> >>> Neil >>> -- >>> Neil R. Houghton >>> Albany, Western Australia >>> Tel: +61 8 9841 6063 >>> Email: n...@possumology.com >>> >>> >>> >>> >>> >>> on 22/8/10 6:59 PM, Adrian Skehan at adrianske...@me.com wrote: >>> >>>> >>>> Hi Neil, >>>> >>>> I have been signed up with MobileMe using an AU Visa Card for some years >>>> without experiencing any problems. >>>> >>>> >>>> Regards, >>>> >>>> Adrian >>>> adrianske...@me.com >>>> >>>> On 22/08/2010, at 6:41 PM, Neil Houghton wrote: >>>> >>>>> >>>>> Just to confirm, the problem does seem to be tied to Australian >>>>> MasterCards >>>>> (don't know about Australian Visa cards). >>>>> >>>>> I thought I'd test this. I happen to have a US$ Visa Card - issued by a UK >>>>> bank (long story...) >>>>> >>>>> >>>>> I just successfully signed up using this US$ Visa card - other than the >>>>> card >>>>> details every other detail was the same. So, for an Australian account - >>>>> with Australian address, phone no etc: >>>>> >>>>> - CBA MasterCard, expiring in 2012, - declined >>>>> - Westpac MasterCard, expiring in 2012, - declined >>>>> - US$ Visa card, issued by UK bank, expiring end of Aug 2010 (ie in 9 days >>>>> time) - accepted with no issues! >>>>> >>>>> Presumably Apple will sort it out some time! >>>>> >>>>> I've never had problems using my MasterCard with the general Applestore so >>>>> (as suggested by the Whirlpool poster) it seems to be limited to MobileMe. >>>>> So now I'm wondering if I can just change the credit card in the billing >>>>> details section of my MobileMe account - or whether that will generate the >>>>> same problem. >>>>> >>>>> >>>>> Cheers >>>>> >>>>> >>>>> >>>>> Neil >>>>> -- >>>>> Neil R. Houghton >>>>> Albany, Western Australia >>>>> Tel: +61 8 9841 6063 >>>>> Email: n...@possumology.com >>>>> >>>>> >>>>> >>>>> >>>>> on 22/8/10 4:04 PM, Neil Houghton at n...@possumology.com wrote: >>>>> >>>>>> >>>>>> Well, it seems like I am not the only one with a problem -and the error >>>>>> is >>>>>> at Apple's end - posted on 14 August on Whirlpool: >>>>>> <http://forums.whirlpool.net.au/archive/1503354>: >>>>>> >>>>>> (10th post down from mcdoofus) >>>>>> >>>>>>> Has anyone else had trouble signing up for the free trial with a >>>>>>> Mastercard? >>>>>>> My card has been declined a number of times. I've contacted the credit >>>>>>> card >>>>>>> company and the pre-authorisation charge is coming through, but there >>>>>>> is an >>>>>>> error on Apple's end. I spoke to Mobileme support and they told me >>>>>>> there is >>>>>>> currently an issue accepting Mastercards from Australia for the trial, >>>>>>> even >>>>>>> though the same card works for all other services, eg., iTunes, App >>>>>>> store. >>>>>>> >>>>>>> Frustrating! >>>>>> >>>>>> Yes, I concur, Frustrating! >>>>>> >>>>>> >>>>>> Anybody know any more about this? >>>>>> >>>>>> >>>>>> Cheers >>>>>> >>>>>> >>>>>> >>>>>> Neil >>>>>> -- >>>>>> Neil R. Houghton >>>>>> Albany, Western Australia >>>>>> Tel: +61 8 9841 6063 >>>>>> Email: n...@possumology.com >>>>>> >>>>>> >>>>>> >>>>>> on 21/8/10 7:59 PM, Neil Houghton at n...@possumology.com wrote: >>>>>> >>>>>>> >>>>>>> I'm sure I must be missing something obvious but.... >>>>>>> >>>>>>> I just tried to sign up for the 60 day mobile me trial. >>>>>>> >>>>>>> I finally get a useful username that's not taken, fill-in the first page >>>>>>> and >>>>>>> get to page 2 where you provide your credit card details. >>>>>>> >>>>>>> The first time I submit it it tells me your credit card has been >>>>>>> declined - >>>>>>> but I know the card is fine so I try again - this time, after the >>>>>>> verifying >>>>>>> your details spinner, it just takes me back to page 1 of the sign-up >>>>>>> sequence. >>>>>>> >>>>>>> So, I wonder if it is a browser problem (I have ads and flash blocked on >>>>>>> Firefox) so I try Safari - same problem: >>>>>>> >>>>>>> Try 1 - your credit card has been declined >>>>>>> Try 2 - takes me back to the page 1 beginning >>>>>>> >>>>>>> I think - OK, maybe the problem is in verifying the credit card (even >>>>>>> though >>>>>>> I know it's OK) so I try a second credit card (different bank, in case >>>>>>> that's the problem) - but I get the same result: >>>>>>> >>>>>>> Try 1 - your credit card has been declined >>>>>>> Try 2 - takes me back to the page 1 beginning >>>>>>> >>>>>>> >>>>>>> I'm now somewhat stumped! >>>>>>> >>>>>>> >>>>>>> Anybody know of any problems here? Or have any ideas? >>>>>>> >>>>>>> >>>>>>> Cheers >>>>>>> >>>>>>> >>>>>>> >>>>>>> Neil >>> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
