Your ADSL 'flaky' service may be affected by your distance from the exchange Peter.
Ask them about it? Never had a problem with them failing to respond,

Ken


On 15/12/2010, at 10:40 AM, Peter Meyer wrote:


I would not agree.
Westnet can be very accommodating and do make a lot of noise while you wait in their 'phone queue about how responsive they are and reliable their service is yet I have been waiting over 2 weeks now for them to get back to me about setting up a personal webspace - a pretty simple thing, supposedly and one that, incidentally they seem to have some conflict about deciding just how much you, as a user are entitled to (stating in one place in relation to the plan I am subscribed to, an allowance of 1GB and in another 20MB).

Recently too, the actual service (ADSL2+) seems to have become rather flakey and I quite often have transient connection problems to their email server, for example; accounts I access on another server will be unaffected at the same time that I have a problem with the Westnet account. Maybe this is related to the exchange somehow but in the first instance it's still a Westnet problem as they are the service provider.
Well, maybe not in 'the first instance' - that would be my problem I guess?
And when Mail on my MBP is having a hard time doing its job I do have the option of turning off my Wifi connection on the phone and accessing my email through my 3G Telstra account  :P

Perhaps I'll have another chat to Westnet today …

peter meyer
0408 902349
pmo...@westnet.com.au




On 15/12/2010, at 9:34 AM, Barb Zahari wrote:


I'll second that .. no problems at all in 3 years of use, & the service is great.
Just the fact that phone calls are answered 24/7 by real people here in Perth makes them vastly superior in my book!

BarbZ


On 15 Dec 2010, at 9:22 AM, Ken Jackson wrote:
Westnet Adrian, they're owned by IINET and their service is impeccable,

regards,

Ken


On 14/12/2010, at 8:11 PM, Peter Martinson wrote:


Adrian Skehan wrote:
Good evening all,
Having become fed up with Telstra over a billing issue and at the same time starting to feel like one of their favourite milking cows, I have decided to move on, but just where to go from here is looking like a more daunting task than first anticipated.  I am a low end user but have become used to the speed of ADSL 2.  I have had the internet, home phone and mobiles bundled for the last couple of years which consider is excessively expensive considering what I use it for.  Is there anything out there other than BigPond, Optus and iiNet worth looking at?
Regards,
Adrian
adrianske...@me.com
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Hi Adrian,
Have you had a look at   http://www.whirlpool.net.au/

Type in your phone number and it will list hundreds of available providers.
My neighbours get a good fast bundled service from Internode.

AAPT ?

regards
pmarty



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