Hi Malcolm, I had a quick look on the MacRumours forums and they suggested a hard reset of the iPod Touch. Here are instructions for a hard reset:
Press and hold both the Sleep/Wake button and the Home button for about ten seconds, until the Apple logo appears. Cheers, Carlo On 2010-12-25, at 20:20, McCallum Malcolm wrote: > > Can someone help please. My Grandson has been given an itouch for christmas > and has spent the day learning how to operate it. He is 11 years old and will > be coming to some of the Wamug meetings. > he has tried signing in to facetime with his apple ID but when he does an > alert pops up saying 'could not sign in, please check your network connection > and try again'. The ipod is connected to wifi and down loads and sends emails > so wifi is working.Please can you suggest something for him to try. His name > is Lachlan. > > Mac -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
