Hi Daniel, You might find your answer here. Damaged Preferences and Settings <http://word.mvps.org/mac/damagedprefs.html> /quote: In Word 2008: ~/Library/Preferences/com.microsoft.Word.plist ~/Library/Preferences/com.microsoft.office.plist ~/Library/Preferences/Microsoft/Office 2008/Office Font Cache (12) [See Font Problems: A Special Casebelow.] /end quote Sent from Ronni's iPad
On 16/01/2011, at 7:16 PM, "daniel.forsdyke" <daniel.forsd...@mac.com> wrote: >>> Hi folks >>> >>> Looking for some help to sort out an issue with 'missing' toolbars in Word >>> 2008. >>> >>> System details: >>> iMac (current model) running MacOS 10.6.6 >>> MS Office 2008 for Mac: home and student >>> >>> There are three user accounts on the computer. 2 users have left all the >>> preference settings as default and are not experiencing any problems. One >>> user 'tweaked' the settings for their preferred font, font size, margins >>> etc. That is the user that is experiencing problems. >>> >>> When opening a new document, or opening an existing file, in word, the >>> toolbars are not visible. When going to View > Toolbars the standard and >>> formatting toolbars are already selected. When I deselect the standard >>> toolbar there is no change, but then if I select the standard toolbar again >>> all three toolbars (standard, formatting, review) appear, but only the >>> first one of two items of each toolbar. If I then right click on one of the >>> toolbars, and select 'reset toolbars' the three toolbars the appear >>> correctly. However whenever you open a new document it does retain the >>> changes. >>> >>> From this behavior, and the fact that the other two users are not >>> experiencing the same problem I am assuming that it is an issue with the >>> particular users preferences. So I tried to delete them, except that I >>> could not locate the preference file. I thought it was under the 'microsoft >>> user data' folder but when I trashed that - no change. Other than that I >>> could not find a file that I could identify as the appropriate preference >>> file. >>> >>> Can anybody point me to the correct file to delete and/or reset the user >>> preferences for this user? >>> >>> Thanks >>> Daniel F > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
