Apologies List supposed to send Sunday Morning, John should have received then, but not list.
Morning, Could go on about relevance or not of PING and DNS? Except one warning if you are an iiNet customer your free bandwidth (FREEZONE) known as WAIX in WA possibly will not happen, when using other DNS. One of the largest complaints of customers to iiNet call centres every month. WHY have I been throttled. iiNet utilises dynamic DNS servers, being multiple DNS servers throughout AU, and the same IP allover. Westnets probably included within. These then allocate services and Ports to relevant request through regional servers. If iiNet customer visit your toolbox page and crank up your speed to Gamer, and you will achieve a really fast PING. But downloads will take longer to come down, as it is impossible to sustain such. Being many timeouts - disconnections, once past initial burst of connection. Hence, why it is called Gamer an instant response to input of device, but difficult to sustain except for that ms. Same as your overall experience for web surfing, VOIP and other services, become vulnerable, read warnings on page. John tomorrow when speed fluctuates power off modem count to 15, power back on and post results? Before & After possibly : Then 15 Minutes Later, what is speed? Cheers! `RobD... On 19Jun2011, at 5:33 pm, John Daniels wrote: > Hi Ronni > > Many thanks for all that work on my behalf. > > I have done the ping tests on 203.10.1.9 Average is 18.566. On 203.21.20.20 > Av 310.353 > My Primary DNS as shown by the router 203.0.178.191 Av 21.882 > My secondary 203.215.29.191 Av18.671 > > I have also done the namebench tests, but first perhaps you can interpret the > ping figures for me. To me it looks as if DNS 203.10.1.9 is the fastest. Is > that right? > > By the way my speed at 2.50pm today touched 300KBs but is now at 5.35pm 145KBs > > Cheers > John > > On 18/06/2011, at 12:32 PM, Ronda Brown wrote: > >> Hi John, >> >> Just following up on the progress with your drop in speed at times of >> ‘perhaps’ Internet traffic congestion on the Hammersley Exchange. >> Do you have Westnet DNS Addresses - Primary & Secondary in your Modem / >> Router and also System Preferences > Network - Advanced - DNS - DNS Servers: >> ? >> If not, I suggest perhaps you do. >> >> I’ve done testing of my Westnet Bundled ADSL1 Home-4 1.5Mb to 8Mb/384Kb >> 50GB / 50GB connection out of Mandurah North Exchange, using different DNS >> Servers. >> First Test was Using Network Utility - Ping >> Tested Google DNS 8.8.8.8, 8.8.4.4 OpenDNS 208.67.222.222, 208.67.220.220 >> & Westnet DNS 203.21.20.20, 203.10.1.9 >> Result: Westnet Primary & Secondary DNS were fastest (which isn’t a surprise) >> >> Second Test was using “namebench” which is a tool you can use to find out >> which DNS service is faster for you. >> Below is the results using namebench. >> Conclusion: Both Tests showed using Westnet DNS Servers was the fastest >> connection for me. >> Your connection may vary to mine. >> >> You can download “namebench” from this link: >> <http://code.google.com/p/namebench/> >> Click the "namebench-1.3.1-Mac_OS_X.dmg” under Downloads. >> >> >> >> >> >> namebench 1.3.1 >> Your current primary DNS server is >> Fastest >> Recommended configuration (fastest + nearest) >> Primary Server >> 203.21.20.20 >> SYS-203.21.20.20 >> Secondary Server >> 203.10.1.9 >> SYS-203.10.1.9 >> Tertiary Server >> 203.0.178.191 >> iiNet AU >> Tested DNS Servers >> >> IP Descr. Hostname Avg (ms) Diff Min Max TO >> NX Notes >> 203.21.20.20 SYS-203.21.20.20 dnscache01.westnet.com.au 200.87 >> 28.4 880.2 0 1 >> • The current preferred DNS server. >> • www.facebook.com appears incorrect: 69.171.228.40 >> • twitter.com appears incorrect: 199.59.149.230, 199.59.149.198, >> 199.59.148.10 >> • Replica of Internal 192-0-1 [192.168.0.1] >> 203.10.1.9 SYS-203.10.1.9 dnscache02.westnet.com.au 228.37 -12.0% >> 28.4 3500.0 1 1 >> • A backup DNS server for this system. >> • twitter.com appears incorrect: 199.59.148.10, 199.59.149.230, >> 199.59.148.82 >> • www.facebook.com appears incorrect: 69.171.228.13 >> 203.0.178.191 iiNet AU dns.iinet.net.au 260.01 -22.7% >> 28.5 3500.0 4 1 >> • twitter.com appears incorrect: 199.59.149.230, 199.59.148.10, >> 199.59.149.198 >> • www.facebook.com appears incorrect: 69.171.224.39 >> 203.50.2.71 Telstra lon AU lon-resolver.telstra.net 364.99 -45.0% >> 29.1 3500.0 7 0 >> • twitter.com appears incorrect: 199.59.149.230, 199.59.148.82, >> 199.59.149.198 >> • www.facebook.com appears incorrect: 69.171.224.12 >> 139.130.4.4 Telstra AU uneeda.telstra.net 422.05 -52.4% 28.6 >> 3500.0 13 0 >> • twitter.com appears incorrect: 199.59.149.198, 199.59.148.10, >> 199.59.148.82 >> • www.facebook.com appears incorrect: 69.171.224.39 >> 8.8.8.8 Google Public DNS google-public-dns-a.google.com 435.10 >> -53.8% 215.2 3500.0 4 1 >> • www.facebook.com appears incorrect: 69.171.228.40 >> • twitter.com appears incorrect: 199.59.149.230, 199.59.149.198, >> 199.59.148.10 >> 203.24.100.125 aaNet AU proxy.eftel.com 455.27 -55.9% 29.1 >> 3500.0 8 0 >> • www.facebook.com appears incorrect: 69.171.224.14 >> • twitter.com appears incorrect: 199.59.149.230, 199.59.148.10, >> 199.59.148.82 >> 208.67.220.220 OpenDNS resolver2.opendns.com 486.34 -58.7% 223.1 >> 3500.0 5 0 >> • www.facebook.com appears incorrect: 69.171.224.11 >> • twitter.com appears incorrect: 199.59.149.230, 199.59.149.198, >> 199.59.148.10 >> 202.65.247.32 Starhub-2 SG 32.247.65.202.unknown.m1.com.sg 534.53 >> -62.4% 80.1 3500.0 14 0 >> • twitter.com appears incorrect: 199.59.148.82, 199.59.149.198, >> 199.59.148.10 >> • www.facebook.com appears incorrect: 69.171.224.42 >> >> Cheers, >> Ronni >> >> On 15/06/2011, at 11:24 AM, Ronda Brown wrote: >> >>> Hi John, >>> >>> I’ve only just found time to check WAMUG mailing list. Thanks for getting >>> back with the results from the Westnet/iiNet contractor’s visit. >>> >>> Quote: >>>> No There is no noise on my line but the attenuation is usually around 60. >>>> I am getting about 230KBs this morning (1.84Mbs). >>>> The Westnet contractor has been and finds no fault on my line or at the >>>> exchange and of course my speed is OK. >>> End Quote: >>> >>> As I expected. I’ve had them do this at a couple of my clients premises and >>> always seems to be the same result given :-( >>> >>>> The drop in speed always occurs when people are home from work or school >>>> and weekends particularly. >>>> Westnet (iinet) are monitoring the line and will send another technician >>>> if the speed drops again. >>> >>> This has concerned me for some time now. After iiNet took ownership of >>> Westnet, some of my clients & myself included (using Westnet ISP) have been >>> noticing this drop in speed from mid afternoon & on week-ends when you >>> would expect a heavier load on the ISP. >>> >>> I can understand this drop in speed if we were on Cable BUT NOT on ADSL as >>> we are. >>> Cable modem services can slow down significantly if many people in your >>> neighborhood access the Internet simultaenously. >>> >>> Internet speed ultimately depends on the service provider. Your ISP may >>> change their network’s configuration, or suffer technical difficulties, >>> that inadvertently cause your Internet connection to run slow. >>> ISPs may also intentionally install filters or controls on the network that >>> can lower your performance. >>> >>> I’m not convinced as to why this drop in speed is happening, especially >>> since it has only been noticed in the past few months. >>> >>> I will be interested to follow your experience with Westnet / iiNet >>> monitoring the line for your connection. >>> >>> Cheers, >>> Ronni >>> >>> >>> On 14/06/2011, at 11:23 PM, John Daniels wrote: >>> >>>> Hi Ronni >>>> Thank you for all that detailed info., I have done some of the things you >>>> suggest and some details are:- >>>> Modem was Netcomm 5 Plus 4 until last Friday and then Billion 7400N. I >>>> have tried both and am currently on the new Billion. There is no >>>> difference in speed. >>>> >>>> I'm on ppoe with MTU 1492 >>>> >>>> Line speed at the moment 741Kbps (0.74Mbs), attentuation has been 58, now >>>> 60 downstream. Current download speed 93KBs (0.09MB). >>>> >>>> I have done an isolation test with different phone sockets, short cable, >>>> with and without filter etc and there is no difference in speed. I have >>>> also installed the latest modem firmware. >>>> >>>> My download speeds today were between 167KBs this morning to 3.20pm then >>>> at 4.35pm they halved to 86KBs. The speed since then has remained between >>>> 88 and 92KBs. >>>> >>>> So I believe it is some outside influence causing the problem >>>> >>>> A tech from iinet is coming tomorrow morning (Wed) at 8am which is cost >>>> free and I will let you know the outcome. >>>> >>>> Cheers >>>> >>>> John >>>> >>>> >>>> >>>> >>>> John Daniels >>>> jdani...@westnet.com.au >>>> >>>> >>>> >>>> On 14/06/2011, at 9:26 PM, Ronda Brown wrote: >>>> >>>>> >>>>> On 14/06/2011, at 6:50 PM, John Daniels wrote: >>>>> >>>>>> >>>>>> Hi everyone >>>>>> >>>>>> I am still being plagued with a big reduction in speed in the evening. >>>>>> Up until 3.20pm it was 162KBs, then went to 90KBs and 50KBs >>>>>> >>>>>> Has anyone else on Hammersley Exchange experienced this? >>>>>> >>>>>> Cheers >>>>>> >>>>>> John >>>>> Hi John, >>>>> >>>>> More details might help you get some advice. >>>>> What Modem? >>>>> What sync / attenuation stats is your modem reporting? (Line Speed / >>>>> Attenuation / Noise details) >>>>> What MTU setting do you have on your modem router? The MTU setting of >>>>> your router will lead to performance issues if set too high or too low. >>>>> The normal MTU (Maximum Transmit Unit) value for most Ethernet Networks >>>>> is 1500 Bytes, or 1492 Bytes for PPPoE connections. >>>>> >>>>> Have you tried an Isolation Test? >>>>> >>>>> Isolation Test >>>>> >>>>> So, you are on ADSL or ADSL2/2+ and are having some problems, someone has >>>>> told you to do an isolation test and you have no idea what that is. >>>>> >>>>> What is an Isolation test >>>>> Basically an Isolation test is when you remove all telephony devices in >>>>> your premises from the phone line. These can include ADSL filters, >>>>> phones, faxes, answering machines, Foxtel Digital (or any other Digital >>>>> PayTV), EFTPOS machines, back-to-base alarm systems, dialup modems, >>>>> medical alterting systems etc – basically anything that plugs into the >>>>> phone line. >>>>> >>>>> After all devices have been removed, plug your ADSL broadband modem >>>>> directly into the first phone socket into the house, bypassing any ADSL >>>>> filters/splitters (just to eliminate these as a possible problem). The >>>>> first socket is generally the one in the common area of the house >>>>> (kitchen or lounge/front room), but you may have to consider where the >>>>> line comes into the house and trace it if necessary – especially if >>>>> multiple sockets have been installed. Use the shortest phone cable you >>>>> have (ie 1-2m), and try another phone cable if there is no luck with the >>>>> first. Try various phone sockets in the house if what you think is the >>>>> first socket doesn't work; it's not impossible for a single socket to >>>>> have a fault, and if the house has a central filter fitted then some >>>>> sockets may have no ADSL signal at all by design. >>>>> >>>>> Monitor the Internet connection for the difficulty you were experiencing >>>>> to see if it clears. If the problem is still there, refer notes below. >>>>> >>>>> If the difficulty you were experiencing clears, then you can connect one >>>>> filter and one telephony device to your phone line, and monitor your >>>>> internet connection again for the difficulty you were experiencing. >>>>> >>>>> By connecting telephony devices one by one, and testing your internet >>>>> connection each time when you add another device, this process of >>>>> elimination should single out the telephony device which causes >>>>> difficulty with your Internet connection. Bear in mind that since adding >>>>> a single telephony device will introduce a piece of equipment, a filter >>>>> and a line cord into the circuit, *any one of these things* could >>>>> introduce a fault into the circuit – be prepared to swap equipment around >>>>> and test rigorously. >>>>> >>>>> What is the purpose for doing an Isolation test >>>>> If you are having issues with things like your connection dropping out >>>>> (modem losing ADSL sync), noise/static on your phone line, slower speeds >>>>> than usual, then this test can help isolate the issue. >>>>> >>>>> All these issues are often caused by some form of interference induced >>>>> into line, which could be a result of bad filters, dodgy phone cables, >>>>> malfunctioning telephony equipment, or even nearby electrical devices. >>>>> Ensure that "pest-it" and other electronic rodent repellers (like the >>>>> devices Dick Smith and others sell) are removed from power points – these >>>>> often cause problems with ADSL signals. The same goes for any electrical >>>>> equipment capable of generating an electromagnetic field, such as >>>>> fridges/freezers, air conditioners, compressors, cordless phones, >>>>> microwave ovens, flourescent lights etc. This alone is a good argument >>>>> for not using extension cords, as they act as an antenna for >>>>> electromagnetic interference induction. >>>>> >>>>> Notes >>>>> >>>>> • If after you have done all this and still having issues, it isn't >>>>> always a problem with your line outside your house (Telstra's boundary), >>>>> it sometimes could be an issue with your internal wiring (eg a mouse >>>>> could've chewed the wires in your roof). Issues can also arise with >>>>> corroded cabling/sockets, problems with hardwired equipment that can't be >>>>> removed (alarm systems, wallphones, ringer bells), or internal cabling >>>>> that won't support ADSL due to faulty installation – the latter is why >>>>> you try all the sockets. >>>>> • If after you have done all this and still having issues, it isn't >>>>> always a problem with your line outside your house or your internal >>>>> wiring. It may be possible that your modem has gone faulty and would be >>>>> good if possible to test with another modem. >>>>> If you have completed your isolation tests and still have no ADSL >>>>> connection, an unstable connection, or a poor speed issue etc, it's time >>>>> to escalate the problem to your ISP and let them launch an investigation >>>>> for you. It's in your best interest to complete this process first though >>>>> for several reasons: >>>>> • If the problem is on your end, you can clear it quickly >>>>> yourself. >>>>> • Your ISP will ask you to do it anyway, both for speed and to >>>>> protect you – see point 3 below. >>>>> • If a Telstra tech finds the problem is beyond the Telstra >>>>> Network Boundary Point (NBP), they not only charge you a large (in the >>>>> hundreds) exhorbitant fee, but they leave the problem as is and walk >>>>> away. This is because any and all wiring, sockets, equipment and >>>>> connections downstream/past the NBP are your privately owned equipment, >>>>> which Telstra will not service. Doing your isolation test thoroughly >>>>> eliminates this as an issue, protects you from being charged this fee, >>>>> and allows you to correct any issues with your own equipment more quickly >>>>> than waiting for a Telstra tech to do so. >>>>> >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" >>>>> 2.3GHz / 8GB / 750GB @ 7200rpm HD >>>>> >>>>> OS X 10.6.7 Snow Leopard >>>>> Windows 7 Ultimate (under sufferance) >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
