Running 10.6.7. Has tried a reinstall and no "Exotic" Apps! I've just Googled "Problems with MYOB Account Edge V9.6 for Mac" and there appear to be others with Compatibility Problems! On 19/07/2011, at 12:17 PM, cm wrote:
> > Hi Robert, > > The answer may lie in the log files which can be accessed in the Console.app > > Applications > Utilities > Console.app > > But before going down that road MYOB is definitely responsible. I can't quote > the actual law (in Canada it's the 'Sales of Goods Act') but if you sell a > product that does not perform the function for which it is designed the > purchaser is entitled to full refund. The accountant probably doesn't want a > refund but I think he should be more assertive with MYOB. > > However, if that is not the path he wishes to follow, see if the log files > offer a clue as to why the app isn't launching. What version OS X does he > have and is it a standard install -- in that has he installed any exotic apps > as yet? > > Cheers, > Carlo > > On 2011-07-19, at 12:02, Robert Miller-Eves wrote: > >> >> My bookeeper (a long time Windoze user) recently purchased a Mac laptop pro >> with a view to migrating across to our wondrous System!. He installed MYOB >> Account Edge V9.6 so that he could view my business file. The programme >> refuses to even open ,let alone open my ,or any of his other MYOB files. He >> tells me that MYOB won't offer any help 'cos they say it's a Mac problem,JB >> Hi Fi,from whom he purchased the Mac,are not interested either,and,of course >> Mac Support say it's a MYOB problem. The poor man is at his wits end and is >> now regretting his adventure into MacLand! Can any of you chaps offer any >> advice -it would be a shame to lose him back to Windoze. >> >> Robert Miller-Eves >> North Fremantle Leadlights >> bobme...@highway1.com.au >> Phone 0411618793 >> Website :- http://gallery.me.com/northfrem.leadlights >> >> >> >> >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> >> > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
