OK... my dilemma is as follows - I Spoke to Apple directly. Apparently i am 'outside' warranty/replacement period for the TC by a few weeks... they have offered a small discount for purchasing a new product, but nothing else. The apple-shop I purchased it from was even less helpful... (but i only spoke to a low level sale assistant as the manager was not in)
While the TC worked it was amazing - it 'rescued' data on a number of occasions, we networked and backed up from all our home laptops/PCs and it was simple, easy to use and very reassuring... What I am not clear about now is: Can I retrieve our data from the TC? Is the TC repairable? Would I be insane to consider buying another TC? Is the current generation of TC sorted, or is the previous fault an inherent design issue? Am I better off to buy a different external hard-drive system? Help! Stephanie On Fri, Sep 16, 2011 at 9:23 AM, Stephen Wonfor <wonf...@wonfuji.com> wrote: > Apple direct via phone... > > Stephen > > --- > > "Don't let yesterday take up too much of today" - Will Rogers > > > On Sep 15, 2011, at 4:26 PM, stephanie dowden wrote: > >> So. did you liaise with the place you purchased it from or another apple >> dealer? >> >> >> On Thu, Sep 15, 2011 at 10:15 PM, Stephen Wonfor <wonf...@wonfuji.com> wrote: >>> Stephanie >>> >>> Mine failed a year or so ago. But it's serial fell within the "we'll >>> replace it range". More here...http://timecapsuledead.org/ >>> >>> Stephen >>> >>> --- >>> >>> "In theory, there is no difference between theory and practice. But, in >>> practice, there is." --- Jan L.A. van de Snepscheut >>> >>> On Sep 15, 2011, at 7:17 AM, stephanie dowden wrote: >>> >>>> Hi, >>>> >>>> My Time Capsule (purchased Aug 2008) has suddenly stopped working >>>> tonight after 3 years of trouble free use. I've tried resetting etc >>>> per instructions with no luck. After hunting on the web I am depressed >>>> to find out that this may be an inherant fault with the TM. >>>> >>>> So... is there anything else I can do to determine if it's >>>> recoverable? Is it repairable? Does anyone know what Apple is doing >>>> with this problem? Lots of conflicting info on the web... >>>> (I purchased the TM in Canberra at ANU Mac shop, so obviously need to >>>> speak to a local mac person rather than back to the seller or should I >>>> try the ANU people?) >>>> >>>> Idea, advice, suggestions welcomed, >>>> >>>> Stephanie > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
